Managing cisco cgn3acsmr modem while running OSX10.10.3

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I've Been Around
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Managing cisco cgn3acsmr modem while running OSX10.10.3

I rented a new cisco modem from ROGERS yesterday and it came with a CiscoConnect app which was wonderful for setup.

 

Today I upgraded my OS on my Mac to 10.10.3 (Yosemite) - yes should have read the manual first - but now I can't access the connect function.  Any advice on how I manage the modem/wifi router from now on.  Had wanted to set times limiting kids access etc, and now can't!  Very frustrated.

 

 

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Resident Expert
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Posts: 14,246

Re: Managing cisco cgn3acsmr modem while running OSX10.10.3

I dont beleive that the CGN3 or ASCMR models have and ADVANCED features in the way of limiting.

You can do a basic device filter (where only specific mac addresses are allowed on), and keyword filtering (to block sites based on keywords, etc)... but no time of day, # of hours, etc.

 

You can access any of the setup stuff available, via going to in a browser

 

192.168.0.1 or 192.168.1.1 (depends on how it was set up)

 

the login should be

cusadmin

Password should be

password

unless you changed it

 

Inside there you can change the settings.

Anything beond whats in there.. its something this router doesnt provide.   Its on par with most of the mid range ones, which tend not to have that feature.
you have to usually go up to your HIGHER end router to get them.



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Resident Expert
Resident Expert
Posts: 14,246

Re: Managing cisco cgn3acsmr modem while running OSX10.10.3

I dont beleive that the CGN3 or ASCMR models have and ADVANCED features in the way of limiting.

You can do a basic device filter (where only specific mac addresses are allowed on), and keyword filtering (to block sites based on keywords, etc)... but no time of day, # of hours, etc.

 

You can access any of the setup stuff available, via going to in a browser

 

192.168.0.1 or 192.168.1.1 (depends on how it was set up)

 

the login should be

cusadmin

Password should be

password

unless you changed it

 

Inside there you can change the settings.

Anything beond whats in there.. its something this router doesnt provide.   Its on par with most of the mid range ones, which tend not to have that feature.
you have to usually go up to your HIGHER end router to get them.



View solution in original post

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I'm Here A Lot
Posts: 5

Re: Managing cisco cgn3acsmr modem while running OSX10.10.3

I have the same model of modem, running OS X 10.10.5. Tried logging in through the browser but getting error messages. In Chrome, it's "no data received. Unable to load webpage because the server sent no data". In Safari, "can't open the page because the server unexpectedly dropped the connection". Suggestions, please!
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Resident Expert
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Posts: 6,985

Re: Managing cisco cgn3acsmr modem while running OSX10.10.3

You're trying to connect via ethernet or wifi directly to the modem correct?  Or is the modem in Bridge mode with a router behind it?



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I'm Here A Lot
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Re: Managing cisco cgn3acsmr modem while running OSX10.10.3

Yes, tried both via Ethernet & wifi. No bridge & separate router.
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Re: Managing cisco cgn3acsmr modem while running OSX10.10.3

For a CGN3ACSMR you can use 192.168.0.1 or 192.168.100.1   Enter either address in your web browswer bar.  Don't use an http:// prefix or www.xxx.xxx.xxx.xxx   Just enter the addresss to get to the login page.



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I'm Here A Lot
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Re: Managing cisco cgn3acsmr modem while running OSX10.10.3

Tried those addresses, didn't add http nor www. Same response
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I'm Here A Lot
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Re: Managing cisco cgn3acsmr modem while running OSX10.10.3

Got my solution from Rogers tech support. Unplugged the cable and power cords from the router for a minute, then plugged back in. It's that simple.
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Re: Managing cisco cgn3acsmr modem while running OSX10.10.3

Lol, yup, that works better than running a factory reset.



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Posts: 931

Re: Managing cisco cgn3acsmr modem while running OSX10.10.3


@Wongs wrote:
Got my solution from Rogers tech support. Unplugged the cable and power cords from the router for a minute, then plugged back in. It's that simple.

Yup. The web server on the modem had crashed... (that seems to happen too much)