MY SIM CARD SAYS ITS NOT REGISTERED!

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
I've Been Around
Posts: 1

MY SIM CARD SAYS ITS NOT REGISTERED!

Is there anyway of unlocking a sim card for a galaxy???? the phones unlocked but the sim card wont register

Thanks,

Lexii

 

***edited labels***

Highlighted
Resident Expert
Resident Expert
Posts: 2,710

Re: MY SIM CARD SAYS ITS NOT REGISTERED!

call customer service. this could be an account problem too or u need a resend to switch



Highlighted
Rogers Employee
Rogers Employee
Posts: 268

Re: MY SIM CARD SAYS ITS NOT REGISTERED!

Typically there are really only two reasons that this would happen:

 

1.) The SIM card is not activated on an account yet : For this call in to technical support and supply them with the number written on the SIM. They should be able to activate for you.

 

2.) If the SIM is already activated then it may have had a PIN on it that has locked the SIM. If this is the case you'll need to buy another.

 

Most times the first scenario is the case though.

Cheers!