We replaced our old 4G Rocket Hub with a with a MF275R LTE router. The previous router had an option to stop roaming if Rogers network was weak or unavailable. I looked on this router and saw a connection option with “Check here to allow internet access while roaming”. Since this did not have a check mark we felt safe to use our router on our boat. When we got our first bill we were surprised to see roaming charges on 3 different days. While the bulk of the traffic on those days was with Rogers, the signal must have been weak and AT&T picked up the slack.
I called to ask about this obvious device option failure and was told I had to instead ask them to block non Rogers towers. This router option is misleading and somewhat costly. Rogers agent would only block the non Rogers Towers but would not reverse the charges. Nowhere could I find it documented that I had to call them to stop unwanted roaming on my Rocket Hub.
Anyone with this router planning on traveling near the US border should be aware this could happen.
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I know how frustrating it can be when you open your Bill and see unwanted roaming charges especially when you never actually crossed over the border.
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@BS5 weak signals are a major pain, are you noticing the weak signal on the LTE network or is it via Wi-Fi from the Hub?