Lumina 920 camera

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I've Been Around
Posts: 1

Lumina 920 camera

Hi

 

Over the last couple of weeks when I've gone to use my camera it either locks the screen up or it just shows a green screen. When it locks up the side buttons still work only the screen seems to be locked up so I had to do a reset. When it went green I restarted it and that worked. Anyone got any suggestions

 

 

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I Plan to Stick Around
Posts: 46

Re: Lumina 920 camera

I remember having it doing that one time. What is your default camera app set too? Microsoft or Nokia Camera? So it goes green sometimes and sometimes it just locks correct? I'm trying to remember if I did a factory reset or a phone update to fix it. If you don't have the latest version of Windows Phone and Nokia firmware installed, try that first. Don't worry, it's not a physical defect, it's a software bug so it can be fixed.

Proud Windows Phone Ambassador, got a Windows Phone question? I can probably answer.