Logging into router

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I Plan to Stick Around
Posts: 33

Logging into router

Can anyone tell me how to log in to my Rogers modem? Any help much appreciated.

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Resident Expert
Resident Expert
Posts: 14,208

Re: Logging into router

You would have to know what the router address of it is.

If you don't know it, you can find it out by the following.
Click start, then in the run box type
Cmd
And hit enter. In this dos box type
Ipconfig
And enter.
On the output, you are looking at the gateway. This is the address of your router.

In a web browser, type that address in.

Should take you to the login page.
Unless you changed it, the login should be
Cusadmin
And a password of
Password.


View solution in original post


All Replies
Highlighted
Resident Expert
Resident Expert
Posts: 14,208

Re: Logging into router

You would have to know what the router address of it is.

If you don't know it, you can find it out by the following.
Click start, then in the run box type
Cmd
And hit enter. In this dos box type
Ipconfig
And enter.
On the output, you are looking at the gateway. This is the address of your router.

In a web browser, type that address in.

Should take you to the login page.
Unless you changed it, the login should be
Cusadmin
And a password of
Password.


View solution in original post

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I Plan to Stick Around
Posts: 33

Re: Logging into router

Thank you for your help.

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I've Been Around
Posts: 1

Re: Logging into router

page not found...i tried logging into my router and it says page not found, any ideas?

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Resident Expert
Resident Expert
Posts: 6,823

Re: Logging into router

Have a look at Gdkitty's post, two posts above yours, which will help or ensure that you have the gateway address correct.  Use that Gateway address to log into your router, or modem, which ever is applicable.  In a worst case scenario, you can always run a factory reset on either box by depressing the recessed reset button at the back for thirty seconds and releasing it.  After the reboot you shouldn't have any problems logging in.  Rather, you will have to log back in so that you can reset all of the parameters  again.  That is the unfortunate drawback to having to run a reset.



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I've Been Around
Posts: 1

Re: Logging into router

just got a new modem. and i used the usb...its hard wired to my tower. and not once did it give me the chance to make a wifi password...and the place your supposed to go to change or get it says their password is wrong. im super frustrated

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Retired Moderator
Retired Moderator
Posts: 571

Re: Logging into router

Hi @Taureanzz,

 

Welcome to the Community! 

 

Have you tried the instructions from @Gdkitty? Please let me know if you were able to login. The thread here also has information on how to login to your modem.

 

Thanks, 

RogersHassam 

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Resident Expert
Resident Expert
Posts: 1,108

Re: Logging into router

there is a known bug in the current Hitron firmware that wont let you get to the login page after it's been on for two weeks. You need to unplug the modem then plug it back in and let it boot up. After that the login page will show up for another two weeks, then disappear. Hopefully Rogers pushes out a firmware update that fixes this issue, and the 2.4Ghz light staying on in bridge mode.

 

 

 



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I've Been Around
Posts: 1

Re: Logging into router

I did all these steps. When I start navigating through the hitron it freezes and I can't continue. I tried exiting out and typing in my gateway, this time it wont even go to the login page, it's just frozen. 

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Resident Expert
Resident Expert
Posts: 14,208

Re: Logging into router

Is there a particular page you start on where it it locks up?


If you havent already, reboot the router first, may fix up some hang ups, initially.