Lg Optimus P925G software update

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I've Been Here Awhile
Posts: 2

Lg Optimus P925G software update

I just purchased the phone which was new but unlocked, I have been trying to update the software with no luck.

I have downloaded the the required tools from Lg but when it comes time to start the updating it tells me I have no port ? I also have no software update in my settings ? I am not the most technically gifted person but does anyone have any ideas on what i am doing wrong.

 

Thanks Jerry

 

***edited labels***

I'm a Trusted Advisor
Posts: 31,991

Re: Lg Optimus P925G software update

Hello jerndeb

Was the phone unlocked via a US carrier or Canadian carrier? It could be the OS the phonw is running is costum rom in it. Which OS and firmware does it have
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I've Been Here Awhile
Posts: 2

Re: Lg Optimus P925G software update

Phone was originally from Rogers then unlocked via third party in vancouver. 

I'm a Trusted Advisor
Posts: 31,991

Re: Lg Optimus P925G software update

Hello jerndeb

Have you tried doing a factory reset on the phone and see if that may help? You will lose everything unless LG has a program to back it all up on the computer