LTE in Ottawa?

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I'm a Senior Advisor
Posts: 1,299

LTE in Ottawa?

I am in an area of Ottawa that Rogers coverage map indicates I should have LTE. I have a Seirra Wireless AC313U with an LTE labeled sim card.. The device is only detecting 3G/4G but no sign of LTE.

 

Just wondering if anyone else in Ottawa is having issues or not.

 

 

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Social Media Specialist
Social Media Specialist
Posts: 1,087

Re: LTE in Ottawa?

Hey Chris,

 

I have sent you a PM, let me know if I can help further.

 

Thanks,

 

RogersAndrewNP

Social Media Specialist
Social Media Specialist
Posts: 1,087

Re: LTE in Ottawa?

Hey Chris,

 

It seems that this one was an issue with the account that needed to be resolved as we do have LTE in Ottawa 😄

 

Thanks,

 

RogersAndrewNP

I'm a Senior Advisor
Posts: 1,299

Re: LTE in Ottawa?

Thanks RogersAndrewNP it work flying fast now!
I Plan to Stick Around
Posts: 69

Re: LTE in Ottawa?

I read this thread:

 

which says that a solution was found for someone with an LTE device living in an LTE area who was not getting LTE speeds.

 

This description also fits me to a tee! I live in an area that is supposed to be LTE MAX and I have an account that is supposed to get LTE speeds but so far my ZTE MP28B gets speeds only slightly higher than my old Eriksson W35 (a 3G device).

 

Would the Rogers guy who was on this forum who shared a solution possibly make it accessible to everyone and not just one fortunate soul?

 

Thank you!