LTE NETWORK

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I've Been Around
Posts: 1

LTE NETWORK

I just recently bought the ASUS padfone infinity from asia, and the LTE worked totally fine in HK.

 

I checked the the phone LTE frequency is 2100/2600 Mhz, so it should also be working in Canada.

 

However, after coming back, I follow the rogers support instrution to set up the new APN for LTE.

 

My phone still stuck on Edge

 

I understand this phone cannot connect to 3G in canada since the frequency is different,

 

but when I ask the support agent  why it cannot be connected to LTE network even if Rogers should support 2100/2600 mhz LTE here...

 

They said they don't know why and cannot help me....

 

 

Could anyone here give me some pointers?

 

Thanks

 

***edited labels***

 

I'm a Trusted Advisor
Posts: 32,019

Re: LTE NETWORK

Hello ikaikensu

I have been reading reviews on this phone & contacted Asus. It seems the phone was never made to work on Canadian carriers even tho strangely it has the same networks. It would only work on EDGE it seems sadly.:(