Hi there @RogersAsif! I spoke with Live Chat on Saturday night and was instructed to call in to customer service to upgrade to the G4 as they were unable to do it over Live Chat. I called in on Sunday and was informed that the G4 will not be available until this Friday.
By the sound of your post though, the G4 should already be available? I'm getting a lot of mixed signals here and just want to figure out what's going on.
Ordering from Customer Service and Live Chat went live today. Initially the phone was launched on June 19th but was only available from Retail locations.
As of today it can be ordered from Customer Service.
Let me know if you have any other questions.
Thanks a lot guys, I'm speaking with a Live Chat rep as we speak and getting the order pushed through!