After trying all of the suggestions in these posts with no luck, Rogers has finally come up with the solution that worked.
My son's texting issues now appear to be resolved.
Thank you for your help.
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So happy to hear that your son’s text messaging issue is no longer a concern.
Glad we could've been of assistance!
Welcome to the Community Forums!
Sorry to hear about your text messaging issue with your device.
What type of device are you using? Have you tired switching the SIM card in another device and tested?
Have you tried factory resetting your device?