ACtually i think rogers doesn't realize it but they are in hot waters right now about 2 days ago a security issue flaw was discovered that allows anyone to bypass pin codes and access information on sg3 since the newer updates make sure this does'nt happen it is now rogers problem and the CRTC agrees . I have contacted them to have a chat with rogers to force them to push a update to fix this isssue. As my personaly information is important to me . I suggest if anyone else is worred the crtc to help. For a lot of us this is an investment me loosing my phone should not mean a security should allow anyone to access my info.
Yes that is true. There is a bug out there that is letting people access the phone even with a pin lock on it. The problem is that in order for Rogers to send a update to fix that, Samsung Canada has to release it to the carriers, then the carriers will test it & then release it. I will say this again. This goes for all the S3 users. None of the carriers in Canada have released this update. Thus making it that Samsung Canada could be delaying it them self's. WE can not just blame Rogers right away here without any proof.
The CRTC will just tell Rogers to look at the update. The CRTC has no control on what Samsung Canada & Rogers do with the updates. I should know this for a fact. They will just let them know you have a concern & that is all.
In the end, they are most likely waiting for that update to come out to get it fixed. No one knows & no one can blame Rogers without any phisical proof that they are doing all this.
Yes they do BUT its up to Samsung when they release the update to Rogers. Rogers at this point if they have no update, they can ONLY ask Samsung to send it out. At this point, none of us can say if Rogers has it or not. We have to wait for it. Until then, we can only hope Roger releases it soon to us.
We all pay for quality of service but at times things like this happens. I get what you are saying tho but no one knows what is going on. For all we know, they are delaying the update to get Samsing to fix the security issues.
Thats where your wrong i have a friend that works for rogers and he says its up to rogers to distribute it not samsung, if it was samsung then why didnt all the other norh american carriers get it at the same time from samsung? common sense?
Exactly my point, Why doesn'y rogers allow samsung to push the update out without rogers testing it? How can apple push their own updates as they wish? Stop defending rogers, or any other carrier within north america, I demand the 4.1.2 update as of the recent securirty risks.
Explain to me what exact tests can they possibly be doing so long? Do they really have to re-educate their whole staff on a mini software update? If so that rep should not be working there.
Meowmix, is right that Rogers is not at blame here. Meowmix, isn't defending Rogers, heck he doesn't even get paid helping out in the forums.
You need to realize bokac191919, that Rogers provides the service for the phone! They are the reseller of the Samsung phone and would get more money out of it, but ultimately they provide you and I with cellular service.
Why does Rogers take so long to work an update? I don't work at Rogers but they would have to test if the phone works on their own carrier locked phones, on unlocked phones, works on their LTE network, 4G, 3G, Edge. Check that their distribution methods will work out ALL ACROSS CANADA etc etc etc...
At the end of the day, if you really want the fix, why not you push Samsung Canada about it.
And If you are still mad at them, let me give you an anology:
You have a computer and you are connected on the internet. Lets say that your Windows laptop and people found that there is a glitch that if you download a certain program with the bug, it allows the author of the bug to potentially access your system's file. But then you would blame your internet service provider that they allowed that you to access that glitch.
Now replace Windows with Samsung's software and your internet service provider with Rogers, shows the same way you are looking at in this situation. You would also question, "Why would I download a program that I cannot trust?" in the same way as "Why would I let someone use my phone that I cannot trust?"