Is international text included in unlimited msging plans?

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
I've Been Around
Posts: 1

Is international text included in unlimited msging plans?

So i do have unlmt text, but just wondering if international text is included

if not included, how much is the charge?

 

Solved! Go to Solution.

Accepted Solutions
Highlighted
Rogers Employee
Rogers Employee
Posts: 268

Re: Is international text included in unlimited msging plans?

International SMS is NOT included in an unlimited messaging plan. It would be limited to Canada only. As far as cost I think its dependant on where you are sending the SMS to. Best you contact Customer Care at 1-888-764-3771 to get the exact costs.

View solution in original post


All Replies
Highlighted
Rogers Employee
Rogers Employee
Posts: 268

Re: Is international text included in unlimited msging plans?

International SMS is NOT included in an unlimited messaging plan. It would be limited to Canada only. As far as cost I think its dependant on where you are sending the SMS to. Best you contact Customer Care at 1-888-764-3771 to get the exact costs.

View solution in original post

Highlighted
I've Been Around
Posts: 1

Re: Is international text included in unlimited msging plans?

Why Rogers cannot maintain a price list online? I come from Norway, and even the smalles companies there have a price list, for everything, and that is required by law! You cannot call customer services every 10 mintues and go through 10 minutes instructions just to ask whether it costs a fortune to send an SMS --which by the way should not cost more than 10c.

 

Adrian

Highlighted
Rogers Employee
Rogers Employee
Posts: 268

Re: Is international text included in unlimited msging plans?

Yikes mate, dont jump down my throat for not knowing.

 

Its quite possible that it is listed on the Rogers website somewhere; I just dont know. And its quite possible that there isnt a difference where your send to, but again I don't know. I had only suggested the phone number as a way to further inquiry with someone that would be a specialist about the costs.

Highlighted
Retired Moderator
Retired Moderator
Posts: 497

Re: Is international text included in unlimited msging plans?

The website to view all of our roaming partners and roaming charges is www.rogers.com/roaming. Click on the "International" Tab to view the appropriate information.

Highlighted
I've Been Around
Posts: 1

Re: Is international text included in unlimited msging plans?

I also have the unlimited txt option in my plan, I understand it doesnt include the sending of international texts, but, does it include receiving international texts? Or will I be charged for that?

Highlighted
I'm a Trusted Advisor
Posts: 32,057

Re: Is international text included in unlimited msging plans?

It does NOT include receiving international texts. I would add the international text message plan for that.
Highlighted
I've Been Here Awhile
Posts: 3

Re: Is international text included in unlimited msging plans?

Surely we only pay to receive texts if we are roaming? I do not think that I pay for a text that I receive in Canada, if it originates from another country.

Highlighted
I've Been Around
Posts: 1

Re: Is international text included in unlimited msging plans?

I get overwhelmed by the option list for international.  I recommend Rogers makes it into a table or a checklist for travellers to make sure they're covered, an "Are You Covered?" table/checklist to help me understand different scenarios/what ifs.  I called Rogers last time I went to Mexico and found it difficult to visualize how I was covered....OK roaming~got that, text~got that, voice~got that too, but I got caught with data!  I paid approx $100 for some coverage and still got stung. 

I understand a lot about coverage plans, but when I discuss it with other folks I'm reminded of Billy Crystal's VCR how-to in City Slickers; most folks get lost in the explanation.

 

Highlighted
I've Been Around
Posts: 1

Re: Is international text included in unlimited msging plans?

I just got stuck with  $600 Rogers Bill because I was not awre that texting to the USA was not covered. A very expensive mistake to make. Rogers could care less. Obviously if I knew that then I never would have sent any text to the USA. Email after all is free. So they get you if you don't read all the fine print everywhere.