Internet plan names changed and not sure what mine is now
Okay so when I check my bill I see that my internet plan is High Speed Extreme Unlimited. I wanted to check what my upload and download speeds are supposed to be. But the names have all changed and are now called things like Rogers Ignite 100u or 250u.
Not sure what my speeds are supposed to be now so wondering what my old plan name is with a new name?
Thank you for your post, I understand your Internet plan is the High Speed Extreme Unlimited. Just to clarify for you, your current plan has not changed in name, speed or services. It has been discontinued / no longer available, all new customers are now offered our new Ignite packageshere. Your High Speed Extreme Unlimited is not equal or equivalent to any of the Ignite packages. If you'd like to look into upgrading your current plan to one of our Ignite plans, please send a private message to @CommunityHelps. Check your messages via the envelope icon which appears in the top right hand side of your screen when you are logged into the forums.
Check out Rogers Ignite 100U - do you qualify for a Rogers bundle discount? Try calling in as per @RogersArthur and ask -- if you are willing to agree to a term, you can score some additional savings and get faster speeds.