Is it just me or is internet usage tracking pannel on my rogers down for everyone?
It is just too frustrating not being able to see my bandwidth usage....
iv tried to login from different browsers (FF, Safari, Chrome, and IE) both on windows and mac. Is it possible that there is something wrong with my account?
Solved! Solved! Go to Solution.
That link does not work today - sept 22. Rogers told me this morning that stats would not be available before the end of the week. Of course, they told me that last week, too. It's clear that their front line people really don't have any idea when it will be back up.
God they're slow at fixing whatever problem they're going through but anyways perfect cause I was about to start my own post,thank you not employees of Rogers you're better than people that work there. Rogers wants me to go over my bandwidth limit so I can pay them more money.
I just checked mine a few minutes ago and everything is showing up now as normal, including my internet usage up until yesterday (monday the 22nd) inclusive.
As of yesterday I could only access my wireless services under products and services and both TV and Internet services were not available to view. This lasted nearly a week by the looks of it. Pretty long to solve this problem, whatever it was.
Other than it was working for a bit... if you look a page or so back, there is links to an ALTERNATE way to look up the usage for now.
The usage notifications, are based off the PREVIOUS day. You will get a notice today, based of YESTERDAYS usage.
So.. that usage counter at 100% likely came from your LAST day on your cycle then.
Rogers seems taking too many advantage of our $$$ and it supposed to be 24 hours maintenance services but they are not 24 hours at all so what's the biggies??? Sometimes I dislike using Rogers if this happens again I'm going to cancel this service. They need to stop taking people's money! "SMH"
Whenever I log in to try to check my internet usage I'm getting the error below:
"Looks like you’re trying to access your services through MyRogers. We apologize, unfortunately the information you’re looking for is temporarily unavailable. Please check back later and thank you for your patience!"
I have had this error for a while now. I had a live chat started last month to try and get this fixed and the technician never got back to me about this issue. Have tried different browsers (Chrome, Firefox, IE, and Edge), tried accessing the app on my phone and it didn't work as well. This error started happening after I was asked to change my user name to an email address.
Is there a workaround or a fix for this?
Here we are in 2016, over five years since the first time posts were made about this problem and it's still a problem never fixed by Rogers. Rogers service reliavbility on Internet and cable is so very poor and inconsistent. Frustrating=Rogers!!
Good evening @crzynoof,
I am very sorry for the late reply
Were you able to get your issue sorted since you last posted?
What error message do you get when trying to access your Internet Usage on MyRogers?
Is everything else functional via your online profile?
We would love to provide you with additional assistance in regards to the issue at hand, if needed.
Looking forward to your reply!