Internet Drops Everyday

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I've Been Here Awhile
Posts: 2

Internet Drops Everyday

This has been a routine for couple of months, every morning at around 9:00 AM Rogers Hi Speed Internet will get dropped for around 30 min - 1 hr, and then recovered by itself. Recently discovered this actually happens to the whole community where I live. Called Rogers customer service numerous times (CSRs are nice BTW), problem still exists. This thing is very annoying when I was working from home. Hope Rogers could get this thing fixed ASAP: The area is "Apache Crt, Mississiauga, ON".

Thanks.

 

 

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I'm a Trusted Contributor
Posts: 339

Re: Internet Drops Everyday

Call Rogers Technical Support and request them to come to your home to measure signal strength at your home. It the signal would be weak they will look for the problem at the street.

I've Been Here Awhile
Posts: 2

Re: Internet Drops Everyday

Thanks for the advice, I'll try that.
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