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Increase upload speed?

Dan013
I've Been Around

I'm currently 100mbps plan and i was satisfied with current download speed but when it comes to upload speed it was freaking me out. 10mbps not enough. I was doing twitch live streaming and uploading files on the cloud. It takes me a 2gb file in an hour. Is there any way to increase my upload speed but retain my download speed not in a expensive way by changing on higher plans that break my pocket.

 

*Edited Labels*

19 REPLIES 19

Re: Increase upload speed?

JohnBeaudin
I'm a Senior Contributor

I am on 250/20 , getting 22 on speedtest, I have no problem streaming on twitch. so you might want to upgrade to that plan. there is also Gigabit plan where you get 50 upload but the price is sky high for the moment so you might want to wait.

Re: Increase upload speed?

that is the problem with most home based internet.. Cable or DSL (even fibe, etc), is that its NOT asynchronous.

The up/down are not the same.. its all in how the protocols, channeling assignments, etc (at least for cable) etc are all done.

Generally though, the higher upload comes with a higher download speed.. but higher package.

To start seeing anying much higher than 50, your getting into direct FIBER.. which is a whole other ballgame.

Re: Increase upload speed?

BS
I'm a Senior Advisor

This is an older thread about upload speeds, but I was looking at the current Ookla results across companies, and although Rogers has the fastest top speeds (keep in mind that is based upon the top 10% speeds provided on average, so 90% will be lower, but not commented on because it is what is the top capable speed that customers are using on average.

 

But upload is only 20 on average, while Bell is over 30.

 

My challenge of late is I am doing a lot of geneology work with a very large data file that needs to upload and download.  I currently have 60 10, but limited bandwidth.  What I neeed is higher up, and higher bandwidth.  The only option is 150 under my current plan, some say it is 100, but that is not what I was told.

 

So I pay more for download speed, of which I am not downloading that much, and a speed just under 3x faster doesn't matter with my software because it downloads most of the data in the background, so it really doesn't matter how long, and they have put in a huge compression ration, so a 60GB data folder is shrunk to 6GB, so the download is really not an issue,  but the upload struggles at 10 and takes a long time to complete and most of it is not in background.

 

So I can get 15 up on the 150 (50% faster), unlimited, and far more download speed than I need (but it sure looks good on Ookla and whitebox reports though for marketing purposes).  I can get the same 150 and 15 up from a 3rd party over the same cable infrastructue, unlimited for the same discounted price Rogers offers new customers, but not current.  the 150, is more than the 250 the 3rd party provides.  Sure I have to buy equipment one time, but I do that often when I can anyway.  And I get tv free for 6 months, and free install, no contracts, and the choice of my desired stations, for almost 40% less than the same mix from Rogers.

 

So Rogers, fast speed download may look great, but often is not really needed, and Bell will catch up as the FTTH keeps rolling out, and the 3rd party providers will be speeding up as the full ruling of the big ones providing their full Fibre network to all wholesale purchasers.

 

So my decisions involved many factors, upload being extremely important at this time, download at 60 meets my needs, and I can get unlimited which I need from the 3rd parties, but Rogers forces higher costs and speeds at me in order to get the unlimited, but not the upload speeds.

 

Bruce

Re: Increase upload speed?

JohnBeaudin
I'm a Senior Contributor

@BS

 

While I agree with evertything you just said, Rogers is not equipped to deliver higher upload until they enable DOCSIS3.1 on the upstream. After they do so, I hope they will increase upload on existing package, my package 250/20, Should be upgraded to 250/100 to match BELL FTTH, if they can't match Bell.. at least make it 250/50.

 

Hopefully it's part of Rogers's marketing plan after a successful D.31 on the Upstream.

Re: Increase upload speed?

BS
I'm a Senior Advisor

I agree, that is why although I have been talking a lot about options as of late, I just can nail down my decision of what I want and where I want to go.  I am probably dropping all TV and home phone and keeping Internet, but if some company wants to give me free TV for a while, I won't say no if I am getting the Internet performance at a price I want.

 

Once Rogers gets that in place, the wholesalers will be permitted to buy and use that pipe too.  But I have to decide in next couple of months when we are going to see a dramatic change in income and tough decisions have to be made.  End of day, will be performance I need, and unlimited, and price and TV and phone will be VOIP solutions, and TV will be a mixture of antenna and OTT solutions over the Internet - again the need for unlimited, but speed since we are a one tv family and two person computer usage, we really don't need much.

 

Bruce

Re: Increase upload speed?

JohnBeaudin
I'm a Senior Contributor

I believe this fall will be an interesting time to see what Rogers has planned for us. In the meantime let's hope for the best,

Re: Increase upload speed?

bobraptors
I've Been Around

I'm currently a Rogers customer on Gigabit connection, which hits constantly 940 Mbps DL, but the 32 Mbps UL max, which is a ridiculous ration of 30 to 1. When I see the DL and UL speeds at Bell, I'm seriously considering the switch.

 

ROGERS people: when will you wake up? when customers cancel and you scramble around with discounts to try to solve an artificial limitation? That would be too late.

 

Seriously ROGERS reps, any serious plans to increase upload speeds soon? Otherwise I'm gone by January when 2-year contract ends.

Re: Increase upload speed?

My understanding its partially the technology.

With cable technology.. I believe there are some limitations.
I think it CAN go higher than what it is right now, but it wont be 1:1.

Generally that I have seen, the only time you will see 1:1, is when you are on direct fiber.

Re: Increase upload speed?

JohnBeaudin
I'm a Senior Contributor

For sure,

 

But I'd be happy with 300 mbs upload on Gigabit Plan with D3.1 on the upstream would already be miles better than 30 mbs.

Re: Increase upload speed?

lucretrius3
I Plan to Stick Around

I currently have the Ignite 1 Gbps plan with 30Mbps upload speed. In actual use that 30Mbps upload speed turns out to be about 20Mbps.  Nonetheless, whether 30Mbps or 20 Mbps, these are dinosaur speeds -- far too slow by orders of magnitude.  I cannot reasonably perform a cloud backup or sync drives in the cloud, etc.  Is there any way to get Rogers to increase my speed?  If not, I'm off to Bell where I can get fiber to the home with a maximum upload (yes upload) speed of 940Mbps.

Re: Increase upload speed?

toolcubed
I'm a Senior Contributor
No idea why you’re messing around with coax cable if you can get fibre right to your home. If I were you, I would’ve left for Bell a long time ago!

Re: Increase upload speed?

lucretrius3
I Plan to Stick Around
I guess I'm off to Bell. When I signed up with Rogers, I never really thought about the upload speeds. I recently decided to put everything in the cloud and discovered just how important those upload speeds are.

Re: Increase upload speed?

toolcubed
I'm a Senior Contributor
It’s not just about upload speed. Fibre is superior to coax in every way. Fibre has no line noise, virtually no attenuation, has extremely low latency, and can achieve higher speeds (download and upload) far more easily and with less maintenance than coax. Of course if upload speed is really important to you, the choice should be even easier 🙂 Just try to get a good deal from Bell.

Re: Increase upload speed?

Definitely direct fiber is the best way to go, if you have it as an option.

Unfortunately, for a very large number of people, they do not have access to direct fiber 😞


Every person needs to see what is available in their area, and go with the best option.

(me for example.  up to 1g rogers service.. or 5mbps DSL.  Tough choice)

Re: Increase upload speed?

toolcubed
I'm a Senior Contributor
Agreed. Comparing technologies, Rogers is the better option over Bell vdsl, but Bell fibre to the home is better than Rogers. I’m the same position. I can only get a fraction of the speed from Bell that I currently get with Rogers because I don’t have FTTH as an option in my neighbourhood.

Re: Increase upload speed?

JohnBeaudin
I'm a Senior Contributor

For now it's obvious that Bell FTTH is miles ahead of coax, Rogers is the better alternative against DSL we know that.

But in 5-10 years Bell's Fibre footprint will be almost Canada wide, and Rogers has to prepare for that, coax won't win that battle.The only reason they're doing so well is because Bell is not expanding fast enough.

Re: Increase upload speed?

janhanson
I've Been Around

I see Zoom and Join.me ads with people in conference calls communicating. -- just a dream for me!!!! 

Held a webinar today using rogers.  OMIGOD!! upload speeds were up to 6 mps  but averaged around .1

Download speeds were 160 mps but I needed to upload and every few minutes I was disconnected from the video conference.  it was

pathetic and unprofessional.

I hate Rogers

 

Re: Increase upload speed?

Hey @janhanson!

 

Welcome to the community!

 

Hate's a strong word :(, but given your experience I appreciate the strong feelings! We'll be happy to help identify what's going on. Just a few things to get started:

 

Does the intermittent upload speed occur consistently? Or only at specific times of the day? 
Is this occurring with both a wired or a wireless connection?
Are you able to post a screenshot of your modem's signal levels? This is view-able by logging into your modem.

Given that RF level issues are the most common cause of performance variance we'll want to rule that out first if the issue is rooted deeper.

 

@RogersAndy

 

Re: Increase upload speed?

Rogers would never allow an upload speed above 100 Mbps sadly
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