I reported an issue where incoming caller id would display number but no name on wireless device. (Samsung Galaxy S2 LTE).
When I put my wife's SIM in the phone - it works fine - she receives the name.
They double check my account provisioning (force a refresh on the provisioning) - tell me that name display is present on my account as part of the value pack.
Network support called me back today to tell me this is an LTE limitation.
If the phone is connected via LTE - it will not support receiving incoming name only number.
Sure enough - if I force the phone off LTE (restricting to GSM/HSPA) - it works fine.
So ticket closed for now.
Hope this gets fixed in the network at some point.
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Solved! Solved! Go to Solution.
On my HTC Raider while my friend had his sim-card in it & on LTE his caller Id & name display worked fine.
Can't say I've much to add to this except that comparing your HTC Raider to the OP Samsung GS2 is not a valid point to say that it should work. Could be a device specific issue with the GS2 on LTE (Although this is not an admission that it is).
@Wise D. I never compared it to his phone :/... I simply said my HTC Raider on LTE works fine. I also have the S2 LTE & have the same issue on it. IF you read some more it also says that its the phone or the plan. LTE has had a few issues it self. Read more about it on other posts.. If you read his post & title name you will see the call display does not work on the LTE network in which is not the phone its LTE it self.