You should check with the superintendent or whoever is responsible for the lobby watch feature in the apartment/MDU and see whether there is an option like feeding the signal directly to the back of the TV and tuning to a specific channel. This is how things were done before the lobby camera was "injected" into the cable signal. It would also probably be how things work for anyone who doesn't have cable in the unit...
You would then switch the TV to the "antenna" input where the cable with that signal would be connected and view the lobby watch there. If your dad has difficulty switching inputs, you could get him a Harmony (or similar programmable) remote which would do so with one button press and also then tune back when you want to "watch TV"... You might need to set this up for him. This might be easier than trying to switch back to Digital Cable because it's strongly discouraged by Rogers and may even lose the phone number, etc.
57 is correct.
In the long run, with bell already over on IPTV, and rogers slowly moving to it (digital TV over coax would/will be canceled at some point.. (still probably 10+ years down the road though my guess)), none of these devices have 'tuners' to be able to pick up the signal.
Hopefully NEWER lobby stuff will be released which can be accessed by other means, and older systems eventually upgraded.
But as mentioned, it still should be doable.
They havent really been uses for years (since analog TV), but almost all TVs still have a tuner in them.
That the TV itself, can be tuned to be able to view those channels.
Then all it would take is changing the TV input to the built in tuner, then back when done, etc. (just like switching to another input to use a DVD player, etc)
With the number of people who are cancelling home phone service constantly increasing and the number of new home phone activation's shrinking significantly, its only a matter of time before its not financially feasible for a company such as Rogers to build new features for a dying service. It only makes sense they dont have it now cus of the fact home phone is on the decline and the vendor probably wanted a pretty penny to incorporate such feature and the amount of Canadians who subscribe to home phone on Rogers Ignite would probably not pay off the expense of the feature in the long run. Think of TV Call Display as a "nice to have" instead of a "mandatory" feature, its not required for your phone to work, its more of a "hey this is cool to have" kind of thing. when they did come out with it on regular digital cable, the subscriber count was probably much greater than it is now and it probably paid it self off but that is likely not the case with this new vendor
considering when digital cable first came out, i think it was like 12 years or so before TV call display was introduced,. so now that ignite tv is out, i hope it gets launched a lot sooner than 12 years
Its not as easy as turning on a switch. Theres bureocracy involved. The decisions to enable features is usually comes from higher up within the company they did the math already and crunched the numbers perhaps they determined it was an expense that would not yeild the results they want at this time. We wont know as we do not sit at the meetings where these decisions are made they are mostly private and confidential
@newigniteguy wrote:
1. In the unlikely event of a power failure everything goes down. TV, internet and phone. I can understand and accept that. Though Bell does have a battery back-up option.
2. So, someone calling, using the intercom in the lobby of the building won't be able to get through to the person they're calling if the internet is down.. Am I right?
After reading some of the threads in this community forum about poor audio, poor picture quality, poor internet speeds and other problems I'm getting nervous. lol
1. Most people who care about this sort of backup usually have their modem plugged into a UPS (like I do), however, both Bell and Rogers have neglected the large battery backups that are located at the node locations, so if there is a power failure that affects your area, you will not be able to make or receive calls on home phone with Bell (Fibe and perhaps even POTS) or Rogers. Since most people now have cell phones, this is not as much of an issue as it once was, but be aware that this is now an issue with all service providers including Bell. In most cases, phone, internet and TV will be down now with a power failure in your area.
2. It all depends on how the lobby phone is connected - in some instances there can be a dedicated (lobby) phone in the apartment. Most people probably now give out their cell phone numbers. You are correct that if the power (or Rogers Ignite) goes down and if someone doesn't have a cell phone, then that person could be out of luck. If the power in the apartment is down, then even the lobby phone may not operate - hence the need for a cell phone. You may not even be able to remotely open the lobby door, but rather need to go downstairs (not elevator) to manually open it.
3. The "poor" issues you mentioned are not typical of the tens of thousands of installations done by Rogers. Most installations work just fine, but most issues you read here are from people who have problems. If you're nervous, cancel the change and stick with digital cable until you're comfortable changing.
maybe its not enabled because they do not offer it, just because it was OFFERED on rogers digital cable does not mean people should ASSUME its offered on ignite cable tv. people also need to inquire and ask every detailed question when they sign up for something, ask is this included is that included, what kind of connection the box has? etc? people seem to just assume a lot lately and get mad when they are shocked to find out its not included maybe its never going to be included, we dont know, im not trying to side with roger's here im just stating the facts do your due dilligence first before you sign up for any service.
tv call display was never included with digital cable at first, and they added it without customers demanding it, it was probably a enhancement they had available and the right people up in rogers were okay with signing off on this feature, sometimes it all comes down to the big shots at rogers if they want to sign off on a feature, if they are firm in disagreement with adding this, no amount of customer complaining will bring it back, well maybe they could but they would certainly increase the price some how or another to pay for it
hi Stanb1, yes unfortunately tv call display was never offered with ignite tv, and its unfortunate that you lose this when going from digital cable tv to iptv ignite TV. Lets hope they have some good news in 2020 and start offering it.
Hi edwardparker, I know your not directing that last remark "some think that when an ISP does an upgrade that it is OKAY that the users lose functionality" to me. And I want to be absolutely clear with yourself and others that I totally understand its NOT okay to lose a function you had but I also see BOTH sides of the equation which a lot of customers can not understand.
I am a consumer like you but im also a Technical professional who works in the TV and Telecom industry. and I know how things work and WHY they work that way.
Ignite TV is a new offering that replaces the aging Rogers Digital Cable TV system. Rogers did NOT create Ignite TV, they did however LICENCE it from another Cable TV company in the USA. This means maybe there were financial, technical or legal or licencing challenges to incorporate ALL the features so maybe they did their best to get the important ones here FIRST.
Like all other products Rogers offers, they have always made improvements over time. just because TV call display is not available now, does not mean it will be this way for forever. I'm sure they are working hard at bringing you new features so please be patient, and yes just tell them you express interest in it and perhaps with enough customer interest they may bring it sooner and overcome those financial, legal, technical and licencing issues
I am a consumer like you but im also a Technical professional who works in the TV and Telecom industry. and I know how things work and WHY they work that way.
Ignite TV is a new offering that replaces the aging Rogers Digital Cable TV system. Rogers did NOT create Ignite TV, they did however LICENCE it from another Cable TV company in the USA. This means maybe there were financial, technical or legal or licencing challenges to incorporate ALL the features so maybe they did their best to get the important ones here FIRST.
Like all other products Rogers offers, they have always made improvements over time. just because TV call display is not available now, does not mean it will be this way for forever. I'm sure they are working hard at bringing you new features so please be patient, and yes just tell them you express interest in it and perhaps with enough customer interest they may bring it sooner and overcome those financial, legal, technical and licencing issues
It really shouldn't make that much of a difference, in those terms.
That its not on the TV, yes is an inconvenience, but shouldnt change about how you see the caller ID.
The info is still sent. And 90% of the phones will have caller ID on the phone itself. It will still be visible there, and can still choose to not answer when looking at the phone.
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