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Ignite TV DVR - Set to record just NEW but records all Reruns

Mel93
I've Been Around

It's really annoying that when you record all new episodes one show at 9pm, it records ALL NEW episodes of the show at all different times, not just the one at 9pm. So this means I get multiple recordings including "new episodes" that are actually old episodes. Also, if you record a show, it also records others even if the name isn't exactly the same, and also at different times. The guide seems to think that some previous episodes of previous seasons are "new episodes". I miss the Nextbox where you could just record that one show at that one time and not recordings from other times during the day. Is there any way around this??????????

 

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38 REPLIES 38

Re: Ignite TV DVR - Set to record just NEW but records all Reruns

57
Resident Expert
Resident Expert

@Mel93 : Yeah, the Rogers IPG has been a real pain regarding the "new" modifier.  The only thing I can suggest is to do single instead of series recordings, or keep deleting the duplicates after you've watched.  Here's a thread on IPG issues where many more issues are discussed.

 

https://communityforums.rogers.com/t5/TV/IPG-Inconsistencies/td-p/350863 See posts 1, 3, 15, etc.



Re: Ignite TV DVR - Set to record just NEW but records all Reruns

Biollw
I'm an Advisor

And the old Netbox4 you could record new shows "this time slot only". So if you had a show on weekly on Thursday at 10pm you could tell it new show Thursday  10pm only. 

 

We need this added to Ignite.

 

Networks/channels, especially Discovery, History and OLN, have a habit of rebranding the same show and marking it as "new".

 

Perfect example: Pawn Stars. They rebrand it "Pawn Stars: Pumped up". Same episode except they add some graphics on the screen with more information. Now it is a "new" episode. NOT !

Re: Ignite TV DVR - Set to record just NEW but records all Reruns

SteveK11
I've Been Around

 

I have it set to just record NEW episodes on any channel. So it records the NEW episode correctly say on a Tuesday night on CTV but then also records every rerun that let’s say Bravo puts on a Saturday and Sunday.

Why is this? Am I doing something wrong?

Re: Ignite TV DVR - Set to record just NEW but records all Reruns

That may be an issue from the Bravo side?

That if they are marking their shows as NEW.  
Either in error.. or quite possibly, that they are NEW for that channel.  New for Bravo, that they have never aired it.

Re: Ignite TV DVR - Set to record just NEW but records all Reruns

Hey!

So I’ve noticed when trying to record a show that is heavily repeated across many stations (Big Bang Theory for example) ignite is recording every episode aired on every channel it airs on even when set to new ep only! I’ll look at my pvr and have like 20 Big Bang theories in one day! (It airs a lot!) same with Modern Family. It’s only shows that air in repeats. Anyone know how to fix this???

Re: Ignite TV DVR - Set to record just NEW but records all Reruns

57
Resident Expert
Resident Expert

@heather8522 : I have the following comments:

 

1. The IPG is not always accurate. See the following thread on that topic which discusses a huge number of IPG shortcomings:

 

https://communityforums.rogers.com/t5/TV/IPG-Inconsistencies/td-p/350863

 

2. As part of that topic, the "new" modifier is not always accurate, but also, you need to realize that the "new" modifier means "new" on that particular channel. So, although the programme may have aired before on another channel, it may be new to that channel and will therefore be recorded if it has the new modifier.

 

3. Doesn't Ignite offer you the option to record only on a specific channel? This means it won't record all the channels saving you from recording all those duplicates?



Re: Ignite TV DVR - Set to record just NEW but records all Reruns

Guncle
I've Been Around

.Recent ignite customer. We have set several recordings for new episodes only, only to find it is recording all episodes.  This is happening with Swatt and NCIS and new Amsterdam.  We go to recordings and there are many recordings none of which are new.  Scheduled recordings shows multiple recording,  we have deleted the recordings and tried to set up again, same issue.  

 

I have to be missing something really simple.

Re: Ignite TV DVR - Set to record just NEW but records all Reruns

57
Resident Expert
Resident Expert

@Guncle : Your post was probably moved to this existing thread on the topic. Please see post 7 of this thread, along with other earlier posts.



Re: Ignite TV DVR - Set to record just NEW but records all Reruns

freeline
I Plan to Stick Around

Hi new to Ignite TV - a one week veteran

 

I've read through the 9 pages of ' Several Issues'

I see that some folks suffer from ' multiple new recordings '.

 

When we go to record programs our choice is < one episode OR all episodes >

I guess that I am saying we don't even get the choice of ' new '

in the end, I suppose ' ALL ' is pretty much the same as ' new but all the same new recordings from several stations '

 

Did I get this right

or

Should I get the option of ' new episodes ' ???

 

 

Re: Ignite TV DVR - Set to record just NEW but records all Reruns

98765432l
I Plan to Stick Around

Switching back to Rogers, I too have noticed the multiple recordings of the same show at different days and times.  I'll use Macgyver as an example.  What showed first run in prime time last week recorded also on Sat & Sun.  Last time I had Rogers was over 2 years ado and then with Bell.  Always been able to set for first time run, certain channel, certain time.  Seems like this needs to be addressed and fixed for the record schedule function to properly work.

I did check the link listed above and did not see any resolution.  In fact, it looked like an old thread starting back in 2016 and evolve to current time but still not fully addressing the record scheduling.

Re: Ignite TV DVR - Set to record just NEW but records all Reruns

57
Resident Expert
Resident Expert

@98765432l wrote:

I did check the link listed above and did not see any resolution.  In fact, it looked like an old thread starting back in 2016 and evolve to current time but still not fully addressing the record scheduling.


Yeah, that IPG Inconsistencies link was provided to show that there are many issues,  which have been around for years and very few have been resolved.  There are some workarounds in that thread, but some of the workarounds don't apply to IgniteTV, only Navigatr. You would have thought that issues like "new" or "name-based recording" etc. would have been addressed with the new IgniteTV platform...

 

Post 15 of that thread discussed why some of the issues exist, but, again, very few of those many issues have been addressed adequately.  As for the "new" issue, the only thing I can suggest is that you figure out when the programme airs the episodes you want and set up single recordings every couple of weeks for the next two weeks to avoid multiple recordings of the same programme.



Re: Ignite TV DVR - Set to record just NEW but records all Reruns

seadooxp30
I'm a Reliable Contributor

Strangely I only have this issue with SNL!

Not any other recording

Re: Ignite TV DVR - Set to record just NEW but records all Reruns

Moeriffic
I've Been Here Awhile

Recording the same daily episode from noon to 1pm without recording other episodes of the same title

example: I wish to record CTV Kitchener News every day Mon-FRi from Noon until 1 pm. Unfortunately there are other other new episodes of the same name 2 or 3 more times during those same days. How am I able to avoid recording those other episodes? Any help is greatly appreciated. The same can be applied to CBC News during the same time slot.

Re: Ignite TV DVR - Set to record just NEW but records all Reruns


@Moeriffic wrote:

Recording the same daily episode from noon to 1pm without recording other episodes of the same title

example: I wish to record CTV Kitchener News every day Mon-FRi from Noon until 1 pm. Unfortunately there are other other new episodes of the same name 2 or 3 more times during those same days. How am I able to avoid recording those other episodes? Any help is greatly appreciated. The same can be applied to CBC News during the same time slot.


This is where we need "record New episode, this time slot only.". Same as the Netbox 3.0 had. 

This would eliminate the duplicate records such as the news. I get the same thing when recording CTV News London. Records 6pm, 11pm. I only want 6pm for either 1 hours, m-f or 1/2 hr s-s. New episodes this time slot only.

Re: Ignite TV DVR - Set to record just NEW but records all Reruns

Moeriffic
I've Been Here Awhile
I agree. News names like Global News at 5:30 cause no duplicate issues since it only appears at 5:50 by that name.
Hopefully the techs will come up with a solution as you suggested,

Re: Ignite TV DVR - Set to record just NEW but records all Reruns

57
Resident Expert
Resident Expert

While waiting for Rogers to address this issue, those people who run into this issue should also contact the "broadcaster" (CTV? CBC?  Etc.) directly and ask them to change the name of their programming appropriately (news at 11, etc), or provide the correct information to the various service providers so that the "new" modifier is only applied to actual new programming.

 

At least part of the blame goes to the broadcaster.  I know that the "timeslot" option is one that Rogers should allow so that customers can workaround the new and duplicate name issues.



Re: Ignite TV DVR - Set to record just NEW but records all Reruns

golferwayne
I've Been Here Awhile

I've returned to Rogers (Ignite bundle) after 6 years with Bell Fibe TV.  I'm slowly adjusting to the Ignite TV interface.  Obviously it must be different from Bell and Rogers Digital offering (Tongue in cheek).

 

I find the recording function of Ignite TV a deficient product.  It should have the capability to specify one want to record: A program, on a channel, at a given day of week / time, and only new programs.  I've researched this function high and low and tried experimenting with the function with no acceptable solution found.  I end up with a multiple records, different channels, different times and numerous ones are OLD, or repeats.  It is a dogs breakfast and needs to be fixed to lower client frustration and deliver an acceptable function for Ignite TV.   I've read apologist posts on the community forum, which is regrettable.  Some of the Ignite TV functions, Voice commands, are quite useful and from my experience quite good and useful, albeit mostly for live or On Demand stuff.  The DVR/recording function is a true second class capability.

 

Hopefully someone in Rogers is monitoring the community forums and sees how poor this function is and does something to fix it.

 

My attempt at constructive input.

Re: Ignite TV DVR - Set to record just NEW but records all Reruns

57
Resident Expert
Resident Expert

@golferwayne wrote:

It should have the capability to specify one want to record: A program, on a channel, at a given day of week / time, and only new programs. 


Does the suggestion in the following post do that for you?  The "new" modifier on Rogers has certainly been a source of frustration for many of us, even on digital cable (which I'm still using - I'm not on Ignite)

 

https://communityforums.rogers.com/t5/Ignite-TV/How-do-I-record-the-same-show-on-more-than-one-chann...



Re: Ignite TV DVR - Set to record just NEW but records all

Toniroma
I've Been Around

Taping a show everyday at a specific time

 

I tape the news every day at 6:00 pm ctv news. When I find the show I wish to tape I pick all episodes. Unfortunately all ctv news tapes at 12 noon and 11 pm. I used to be able to tape a specific time with my previous pvr. Not sure why ignite does not allow for this upgrade.

Re: Ignite TV DVR - Set to record just NEW but records all

57
Resident Expert
Resident Expert

@Toniroma : I'm not sure why the timeslot option is not available on Ignite either, but until it (or something similar) is offered, you will either need to put up with the "duplicate" recordings and delete them as desired, or set single recordings for the particular programme.  Duplicate recordings, on Ignite, at least don't wear out the hard drive of your PVR because they are "in the cloud".

 

You may also wish to contact CTV (see post 17) since they are partly responsible for not providing a unique title like "CTV News at 6" and "CTV News at 11", etc.

 

There are other minor issues that Ignite has (as discussed in this forum), however, most people would agree that, on the whole, Ignite is better than digital cable.  It can certainly be a source of frustration when it doesn't do what you've been used to doing.  That's one of the reasons why I have not yet switched to Ignite.



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