I signed up for the Ignite 250u tier yesterday and it was instanned today. I am very pleased with the punctuality of the installer and the ease of installation.
I'm replacing a TPIA 25/10 Mbps DSL service and my network consists of a 24 port Cisco 2950 1Gbps switch and a Fortinet Fortigate 60D-POE Router/Firewall. The Rogers Modem (CGN3) is in Bridge mode. My Mac Pro is connected via CAT 6 at 1 Gbps Full Duplex.
Now to the problem, my download speeds exceed 250 Mbps on nearly every test (see Speet Test results below) I've run but my upload speed seems to top out around 11 Mbps. One of the main reasons I switched was the 20 Mbps upload speed Rogers claims to offer with this tier. I do a lot of remote work and 20 Mbps upload speed would make my work day a lot more enjoyable.
Speed Test URL: http://speedcheck.rogers.com/en.html
Results: Latency 10 ms - Jitter 4 ms - Download Speed 311.53 Mbps - Upload Speed 10.70 Mbps
I'm wondering if my account may have been incorrectly provisoned. Any ideas?
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That's interesting. What area do you live in? I'm in Toronto East York and can't imagine that Rogers doesn't provide 15mbps uploads here. Guess I should call them and find out.
I am only getting 11Mbps on the 250/20 package as well.
I have been getting 40Mbps from TPIA so I know my area supports it. So why in the heck is Rogers provisioning these account wrong?
Seem like a Bait and Switch to me. Very shady behaviour.