I wanna delete my rogers account

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YoonmiHan
I've Been Around
Posts: 1

I wanna delete my rogers account

Hi~

I m in korea so i wanna delete my account.

so please know how can i delete my account and I wanna change payment to credit card before i delete my account. !!!

 

 

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RogersMichaelB
Retired Moderator
Retired Moderator
Posts: 129

Re: I wanna delete my rogers account

Hi @YoonmiHan Welcome to the forums.

 

Just to echo what @RogersShaun stated yes you can call customer service to have your account fully deactivated. I also noticed you would like to change your method of payment before you do so? This also can be done through customer service or online.

 

To change this online you would Go to Rogers.com and sign in to My Rogers. Go to Payment and then Update my payment method. Hope this helps!

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RogersShaun
Moderator
Moderator
Posts: 319

Re: I wanna delete my rogers account

Hi @YoonmiHan 

 

If you want to cancel your account entirely, you'd have to contact customer care at 1-888-764-3771.

 

RogersMichaelB
Retired Moderator
Retired Moderator
Posts: 129

Re: I wanna delete my rogers account

Hi @YoonmiHan Welcome to the forums.

 

Just to echo what @RogersShaun stated yes you can call customer service to have your account fully deactivated. I also noticed you would like to change your method of payment before you do so? This also can be done through customer service or online.

 

To change this online you would Go to Rogers.com and sign in to My Rogers. Go to Payment and then Update my payment method. Hope this helps!

View solution in original post