I need help figuring out why my internet isn't stable.

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I've Been Around
Posts: 1

I need help figuring out why my internet isn't stable.

Ok so here is my problem. For the past two weeks my internet hasn't been stable. It runs very well but it randomly stops for a second then starts up again. That split second disconnection ruins all my videos and games. I can't do anything that requires me to stay connected to the internet. I've restarted my router multiple times in the day and it had no effect. I've updated every driver on my computer and it still hasn't fixed my problem. I also have no viruses or any programs interfering with my connection. So why do I get random one second disconnections? Is rogers having a problem maintaining thier quality? I've seen older posts that have my problem but no answers.

 

 

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Resident Expert
Resident Expert
Posts: 14,000

Re: I need help figuring out why my internet isn't stable.

In a lot of them, it was back end maintenance, and eventually was resolved on its own After a period.

Is there any rhyme or reason to them? Like happen an hour apart?
Or always happen at the same point alter the hour? (Could be 3 hours apart, but always at x:35 or something )


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