I cannot set the Power On Channel - Cisco PVR

[donnnnn]

Hi, 

Does anyone else have a work around for this. 

I recently purchased a Cisco PVR.  I cannot set the Power On Channel as per the last PVR.  In addition, it will show the keyed in numbers but will not place them in the select the Power On channel box.  The current setting Disc (channel) is selected and will not change even after Saving the channel I wish from the drop down box. 

Thanks, 

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[RogersHassam · Accepted solution]

Hello @donnnnn,

I'd like to help with the issue you are having. Have you tried to use the side arrow keys to change to the desired channel when the box appears instead of keying it in manually? If it doesn't work, try unplugging the power cord of the box and plugging it back in after 10 seconds, then go into settings again. Sounds like a glitch. I tried replicating it at the call center here but it's working for me. Let us know. 

@Gdkitty, any thoughts?

Thank you,

RogersHassam 

[RogersHassam · Accepted solution]

Hello @donnnnn,

I'd like to help with the issue you are having. Have you tried to use the side arrow keys to change to the desired channel when the box appears instead of keying it in manually? If it doesn't work, try unplugging the power cord of the box and plugging it back in after 10 seconds, then go into settings again. Sounds like a glitch. I tried replicating it at the call center here but it's working for me. Let us know. 

@Gdkitty, any thoughts?

Thank you,

RogersHassam 

[donnnnn]

Hi, I did a reset and it worked fine as well as cleaned up some other on and off issues with channels.  This was the second reset I needed to do. 

[RogersHassam]

Hi @donnnnn,

That's great to know! Thanks for sharing :). 

RogersHassam 

[tommer]

What are the exact steps to set the power on channel? How do you get to this feature? Thanks in advance.

[RogersHassam]

Hi @tommer,

If you have the RTN guide (Red/Black), you can click on Settings > System Settings  and then change the Power-On Channel from there. Please let us know if you need anything else :). 

Thanks, 

RogersHassam