12-31-2014
09:01 PM
- last edited on
03-25-2015
11:28 AM
by
RogersJermaine
Anyone else discover that their entry level Hybrid Fibre 60 internet plan (120GB at $69.99/mo) has been bumped up to the 320GB cap & TechXpert plan at no extra charge? Thanks Rogers, a pleasant surprise!
***edited labels***
12-31-2014 11:56 PM
@digital107 wrote:Anyone else discover that their entry level Hybrid Fibre 60 internet plan (120GB at $69.99/mo) has been bumped up to the 320GB cap & TechXpert plan at no extra charge? Thanks Rogers, a pleasant surprise!
Do you have two or more Rogers services on the same bill?
01-01-2015 12:28 AM
Not sure if it's because I have more than one Rogers service. (I've actually got cable, home phone, 2 cell phones and internet)
01-01-2015 12:31 AM
@digital107 wrote:Not sure if it's because I have more than one Rogers service. (I've actually got cable, home phone, 2 cell phones and internet)
The policy has been for some number of months now that if you have 3 Rogers services, you can get 200GB + TechXpert for free. I believe you actually had to ask for that plan until somewhat recently, though... but perhaps they are bumping people automatically now.
Now, separately from that, I was told by a rep in customer relations a month ago that customers with only 2 Rogers services are now eligible for the 200GB + TechXpert...
01-01-2015 12:30 PM
01-01-2015 12:37 PM
@Azuri21 wrote:
You're still missing out. I also got a free netbox for 3 years with the option to own for $1 after the three years. Not sure if that deal is still on but yeah.
That deal is only for new customers (or at least people adding a new service - I got it for adding Rogers Home Phone), I thought?
The 200GB extra is for everyone, or at least everyone who asks, I believe...
01-01-2015 12:51 PM
01-01-2015 12:52 PM
01-01-2015 01:03 PM
@Azuri21 wrote:
I've been a long time Rogers customer I didn't even know about the offerI went in store to upgrade my old express plan to the new plan and was handed the brand new shrink wrapped netbox. I did not add any services simply upgraded to the new internet plan and modem at the time. (I have since purchased my modem I don't like renting for $12 fee per month)
I did this with in the first month or two of the introduction of the internet plans so that's why I said I'm not certain if it still applies. I was pleasantly surprised as you say these deals are usually for new customers only.
It wouldn't surprise me if the stores were also authorized to offer different deals, etc. Plus I think the computer may have targetted offers - so, the rep goes to process your Internet plan change, and the computer says 'you can offer Mr./Ms. X this promo'
01-01-2015 01:13 PM