How to prevent Data Overage on your Wireless Device

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mmcalear
I've Been Here Awhile
Posts: 3

How to prevent Data Overage on your Wireless Device

How to prevent data usage overage on your phone

 

The following steps are recommendations to help prevent data usage overage on Android phone. These are just tips to proactively prevent data overage. There are many factors that can contribute to data overage. These settings are general instructions only using a Samsung Galaxy S6 on OS Marshmallow 6.0.1. Your specific device may have slightly different instructions.

 

Choose Wi-Fi

Use Wi-Fi at work, home and in public spaces when available. Many locations will even advertise free Wi-Fi. You can also manage the settings in your apps (e.g. Facebook) so that videos only auto-play on a Wi-Fi connection.

 

Mobile HotSpot

Ensure you are not sharing your phone’s cellular data connection with other devices.

 

Turn off Location Services

Location services uses GPS to find your current location.

1. Swipe down from the top of the screen to open the phone’s settings.

2. Tap Location to turn it on or off.

 

You can also turn off location services for individual apps. Turn off app notifications

1. Tap Settings.

2. Tap Notifications.

3. Select the app you want to manage and turn notifications off.

 

Disable background app refresh

1. Tap Settings.

2. Tap Accounts.

3. In the top-right corner, tap MORE.

4. Tap Disable auto sync.

 

Monitor Usage

It’s recommended to monitor your data usage regularly. The following are two methods to monitor usage:

 

MyRogers

If you have a Share EverythingTM plan, learn more about how you can Manage your family’s data worry-free.

 

If you don’t have a Share Everything plan, you can monitor your data by doing the following:

1. Sign in to MyRogers (from the app or a browser).

2. Click the phone number you’d like to review.

3. In the DATA tracker, click VIEW.

 

Data usage calculator

To view your data usage on your phone:

1. Tap Settings.

2. Tap Data usage.

 

You can view the details of your cellular data usage for the selected time period. You can also set a limit on how much mobile data is used for the selected time period. To manage this feature, turn on Set mobile data limit.

 

[This information comes from an email given to me by a Rogers agent, I did not create it]

 

 

***Edited Labels***

RogersZia
Moderator
Moderator
Posts: 1,399

Re: How to prevent Data Overage on your Wireless Device

Hi @mmcalear,

 

Welcome to the Community.

 

These are definitely best practices to avoid data overages. Thank you for sharing it with the Community.

 

 

 

RogersZia