How long does it take for a new Internet package to take effect?

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
I'm a Regular
Posts: 62

How long does it take for a new Internet package to take effect?

If I downgrade my Internet package, how long does it require to take effect? For instance, I know that any changes I make to my television package is immediate (takes about a minute at most usually).

 

For Internet, I'm not so sure because I rarely change packages, but I'm thinking of doing so. Is it also immediate, or do they wait for the next billing cycle to update my package? I'd prefer immediate, because then I could instantly check if the speeds are still acceptable, even after downgrading.

 

 

***edited labels***

Solved! Go to Solution.
Resident Expert
Resident Expert
Posts: 13,915

Re: How long does it take for a new Internet package to take effect?

It's usually immediate/within 24 hrs.

I have switched UP in the middle and happened right away.

Only thing to watch, if you are dropping, is your usage, as you would now have the lower cap