How do I remove the Rogers live chat LogMeIn from my computer

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I've Been Around
Posts: 1

How do I remove the Rogers live chat LogMeIn from my computer

I'm on a mac, and I was unable to quit the applet, had to force quit. Every time I start up my computer the applet tries to start up and I have to force quit again.

I've tried to find the app by searching for Rogers, LogMeIn, Live Chat, Rescue, etc. but to no avail.

Any help removing this applet would be greatly appreciated

 

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Social Media Specialist
Social Media Specialist
Posts: 1,087

Re: How do I remove the Rogers live chat LogMeIn from my computer

The original file downloaded should be named LMIRescue.pkg.zip  Try searching that file name and if you are still having trouble please let us know and we will further assist.

 

Thanks,


@RogersAndrewNP

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All Replies
Social Media Specialist
Social Media Specialist
Posts: 1,087

Re: How do I remove the Rogers live chat LogMeIn from my computer

The original file downloaded should be named LMIRescue.pkg.zip  Try searching that file name and if you are still having trouble please let us know and we will further assist.

 

Thanks,


@RogersAndrewNP

View solution in original post

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I've Been Around
Posts: 1

Re: How do I remove the Rogers live chat LogMeIn from my computer

I also have this problem, and locating the original file download does not help. I can see that file, but not the installed application that is launching at startup.

 

How do I unistall this software? I'm running OSX 10.7.4.

 

Thanks.

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I've Been Around
Posts: 1

Re: How do I remove the Rogers live chat LogMeIn from my computer

Hi There, its in a tmp dir.


I opened terminal and did

 

cd /private/var/tmp

 

then i did

 

ls LogM* to confirm that it was there

 

then i did rm -rf LogMeIn*

 

rebooted, and no more stupid rogers popup thing.

 

 

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I've Been Here Awhile
Posts: 3

Re: How do I remove the Rogers live chat LogMeIn from my computer

YOU rock. THANK YOU. Been bothering me for MONTHS.

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I've Been Around
Posts: 1

Re: How do I remove the Rogers live chat LogMeIn from my computer

I have the same problem. I deleted the file, but I still have the same problem. I am using window xp.

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Resident Expert
Resident Expert
Posts: 14,169

Re: How do I remove the Rogers live chat LogMeIn from my computer

If you are on PC, you should have been able to remove it via the add/remove programs menu.

If you have deleted the files manualy, you might not be able to do this now.



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I've Been Around
Posts: 1

Re: How do I remove the Rogers live chat LogMeIn from my computer

Awesome! Worked like a charm! Stupid software....
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I've Been Around
Posts: 1

Re: How do I remove the Rogers live chat LogMeIn from my computer

I tried using Terminal as you said but when I do "is LogM*", is says no match.

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I've Been Around
Posts: 1

Re: How do I remove the Rogers live chat LogMeIn from my computer

Hi There,

pls help me 

how to open a terminal

thankx