How do I know if I have a service term contract

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I'm Here A Lot
Posts: 5

How do I know if I have a service term contract

I am thinking of cancelling my cable, now that all  my discounts have ended, and maybe my internet. I know I have a contract for my cell phone and am keeping it. I don't know if I have a contract for my internet and cable. I am currently not receiving any discounts on these services and have had them for several years.  I want to know if I can cancel them at any time, if there will be any fees etc. I would like to know before I phone Rogers because I always feel like they are not upfront with my options.

 

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Resident Expert
Resident Expert
Posts: 14,192

Re: How do I know if I have a service term contract

For mobile there are ways of seeing online... but for cable/internet, no there is not 😞

I have always got a straight answer, when i have called in.. but may varry from rep to rep.
(i have like 5 months left on a term contract for a discount i have).

Unfortunately, you will have to call in.



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Highlighted
Resident Expert
Resident Expert
Posts: 14,192

Re: How do I know if I have a service term contract

For mobile there are ways of seeing online... but for cable/internet, no there is not 😞

I have always got a straight answer, when i have called in.. but may varry from rep to rep.
(i have like 5 months left on a term contract for a discount i have).

Unfortunately, you will have to call in.



View solution in original post