How do I control my 4K Netbox with my LG Magic Remote?

[RodP]

I just bought a 55 inch LG OLED 4K Tv that comes with a very nifty universal remote ( called Magic)  that includes voice commands.  When I run the setup routine with my LG Tv it asks me who the manufacturer is of the cable box, I called Rogers and they said Cisco but when I enter Cisco in the setup routine my TV does not recognize the cable box.  This means I am stuck with two remotes the Rogers universal and the LG universal.  I would like to just use the LG one.  I called LG and they said I need to talk to Rogers to figure it out.

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[57]

Try Technicolor or Rogers.

https://www.cisco.com/c/en/us/about/corporate-strategy-office/acquisitions/technicolor.html

Many people do it "the other way around."  They use the Rogers remote to control some of the functionality of the TV.  Another option is to purchase a programmable remote like the Harmony 650/655, currently on sale during "boxing week" for about $50.  Good Luck with your remote.

[RodP]

I called Rogers and found out that Cisco makes the 4K Netbox. I then selected Cisco and Remote 2 on my LG screen and now most functions work to control the Netbox with my LG Magic Remote. However, the guide button still does not bring up the Rogers guide

[RodP]

Thanks for the suggestion.  Does the Harmony 650/655 control all the features in the Rogers 4K PVR?  The LG remote has a microphone for voice activated commands and dedicated buttons for Netflix which I like as well as a pointer that works like a mouse for the TV.  I would really like to be able to program the LG Magic remote to fully control the 4K Netbox like being able to get the guide and the listing of what is on the PVR.

[57]

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@RodP wrote:

1. Does the Harmony 650/655 control all the features in the Rogers 4K PVR?  I would really like to be able to program the LG Magic remote to fully control the 4K Netbox like being able to get the guide and the listing of what is on the PVR.

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1. Yes.  the Rogers box must be in "IR" not "RF" mode.

2. Unfortunately, sometimes such functionality is missing from TV remotes.  Perhaps there is another "device code" that you can programme into the remote for better functionality with the Rogers PVR? Does the LG remote have a "list" button, etc as required by the Rogers PVR?  Sometimes these remotes can be "programmed" using specific codes, button presses, etc.  Or if it's a "learning" remote, you can "teach" it the "codes" for List, Guide, etc.  You'll need to check the capabilities in the operating manual for the LG remote.

[Gleba]

I had the same issue. I just discovered that if you press the “calculator” looking button to the right of the “0”, you gain access to all the missing PVR options at the bottom of the screen.
Also, the scroll wheel can be used to rewind live tv. Using it now.
Hope this helps.

[RodP]

Just tried the “calculator” button and wow, it does bring up many of the missing PVR functions.  I did not see a “record” button there though.  Is there anyway you can use the “live TV” option with the PVR as the cable is plugged in to the PVR and not the TV so the TV does not know any of the stations.  Thanks for the tip.  I have also not been able to find a “real” manual that explains in detail how the remote works.  This is the only one I have found, can you program those colour keys?

https://www.lg.com/us/support-product/lg-AN-MR18BA

[DuneOp]

This worked great! Picking Cisco Remote 2 was great advice! You should work for Rogers! When I selected it nothing happened on the screen. But after selecting it anyway everything just worked. So even if it doesnt look like this is going to work on the programming screen, there is a good chance it will.

[d3wu]

Hi there, came across this thread and hoping someone can help answer a related question which is - do Logitech Harmony remotes allow for any of the buttons on a Rogers PVR to be used?  For example, a button I use a lot on my Rogers remote is the 7 second rewind button when watching live tv. Can I program that command into a Harmony remote?  I know there are different Harmony models out there but I’m willing to buy and model that can actually do what I described. 

Thanks so so much for any help!

darren

[fwd1955]

I have programmed a long press of the rewind button to do a 9 second rewind.  I've also programmed a 3 minute skip/skipback to a long press of the channel up/down buttons, as the is no page up/down button on  the Harmony.  You'll have to check the manual for your model, I don't remember how I did it!  I'm using the Harmony One with hub.