03-06-2016
10:14 PM
- last edited on
03-06-2016
10:34 PM
by
RogersHassam
How do I turn off those LOUD emergency alerts on Navigatr?
***Edited Labels***
03-06-2016 10:22 PM
03-06-2016 10:23 PM - edited 03-06-2016 10:26 PM
Hello @murtz316
Unfortunately they aren't able to be turned off. It's a emergency service message which was set from the government and the CRTC is for any weather emergencies and any children that are missing.
Did you read what was the problem? Missing child that was abducted so that's something serious that many need to know.
03-06-2016 10:25 PM
Thanks for the reply.
I wonder if Bell Fibe has the same procedure.
Do you also know if these affect PVR'd shows and if the alert plays during playback?
03-06-2016 10:27 PM
03-06-2016
10:27 PM
- last edited on
03-06-2016
11:00 PM
by
RogersHassam
I am so angry right now,
My mother is home from surgery and has to rest for the next couple days. She's staying in bed and watching TV.
I just received a call from her that Rogers had an Emergency Alert with the TV BLASTING the alert sound.
It jolted her up and she injured herself where she had the surgery.
I get that this service is for emergencies, but WHY DOES THE AMBER ALERT NEED A JARRING SOUND?
Does Rogers not realize how that sound makes you recat when you are not expecting it?
She now has to book an appointment tomorrow with the doctor to make sure nothing is severly injured.
A message on the screen is fine, but that sound makes people ignore the message as they focused on stopping the sound.
03-06-2016 10:28 PM
Thanks for the reply. I thought there might have been a way to at least lower the volume or something on them.
If anyone else knows if the alerts play during PVR'd playback, sharing the information would be appreciated.
03-06-2016 10:29 PM
No, the messages are not recorded or played back when watching recorded content.
FYI - for those interested, here is a link about recent amendments made by the CRTC with respect to Emergency Alerts: http://www.crtc.gc.ca/eng/archive/2014/2014-444.htm
03-06-2016 10:30 PM - edited 03-06-2016 10:32 PM
It was broadcast on Bell satellite, so, Bell Fibe should be the same. Every cable system in the area of interest should have broadcast that message. This is a nationally mandated message alert system, so, by now, every cable company should be onboard. I believe there are mandatory reporting requirements imposed by the CRTC on the various companies to detail their readiness for the broadcast system, but don't quote me on that.
03-06-2016 10:31 PM
This is brutal - definitely a very poor implementation of a good idea. After one alert, the audio should be disabled, and the exit button should acknowledge until a DIFFERENT message is broadcast. Pretty much makes it impossible to watch tv, causing people to turn it off which totally defeats the purpose.