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Home phone voicemail, How to reply to a voice message and disconnect and go to another message and

Rolm
I Plan to Stick Around

I called support and they had no answer other then hang-up and access your voice mail and start the process again

 

My question was. When I access my voicemail and it says I have 10 voice messages and I reply to the message by 8 and then 1 to dial the number and at that number I get their voicemail and after leaving a message on their voicemail. Is there a way for me to disconet from that cal with out hanging-up and starting all over again to address the other 9 messages. This will take for ever to call the other 9.

 

It is possible just yo hit  * after I leave the message and go to the next message

 

***Edited Labels***

9 REPLIES 9

Re: Home phone voicemail, How to reply to a voice message and disconnect and go to another message a

@Gdkitty Doesn't home phone have a online voicemail you can do this with? (I don't use it, just asking)

iPhone Visual Voicemail isn't a default 😛
It's just built in. It still requires the carrier to pay for the servers to support it and activate it. (Apple has no say on that) Some small carriers around the world, block this built in feature altogether.

Just saying >__<"

But I agree, Visual Voicemail does seem more friendly and possibly a better solution.

Re: Home phone voicemail, How to reply to a voice message and disconnect and go to another message a

teragram
I Plan to Stick Around

@Gdkitty @ShakTiburon

While the suggestion to use the online voicemail might normally be a good one, the online voicemail has essentially been rendered inoperable because Rogers is not using up-to-date protocols. Currently, the online voicemail is inaccessible when using browsers like Chrome, Firefox, and Safari. While it still works in IE11, Microsoft has also announced that it is ending support for the older protocols sometime next month. This issue is discussed widely in the following thread:

 

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/HomePhone/page/1/thread-id/1401

Re: Home phone voicemail, How to reply to a voice message and disconnect and go to another message a

Yes.. that is true.

I mean, the site DOES work.. but only under IE.
A person can not use their broswer of choice.

 

On the other thread, i just posted trying to get some of the other mods involved.. see if we can get it passed on/escalated.

Its not like the site really has to be re-done or anything to get it working either... really just requires re doing/updating the SSL certs.



Re: Home phone voicemail, How to reply to a voice message and disconnect and go to another message a

Rolm
I Plan to Stick Around

When dealing with the public the good old email and phone with voicemail is still the best option

Re: Home phone voicemail, How to reply to a voice message and disconnect and go to another message a

I agree @Rolm

It's about public relations at that point and professionalism. SMS wouldn't be an option.