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Home phone voicemail, How to reply to a voice message and disconnect and go to another message and

Rolm
I Plan to Stick Around

I called support and they had no answer other then hang-up and access your voice mail and start the process again

 

My question was. When I access my voicemail and it says I have 10 voice messages and I reply to the message by 8 and then 1 to dial the number and at that number I get their voicemail and after leaving a message on their voicemail. Is there a way for me to disconet from that cal with out hanging-up and starting all over again to address the other 9 messages. This will take for ever to call the other 9.

 

It is possible just yo hit  * after I leave the message and go to the next message

 

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Re: Home phone voicemail, How to reply to a voice message and disconnect and go to another message a

ShakTiburon
Rogers Employee

Hey @Rolm

 

Straight forward answer is Nope.

But there is a reason for that. Don't want to leave you hanging dry without explaination.

 

Your voicemail system when replying to the voicemail message is actually in fact forwarding (and handing your call off) to the caller's voicemail system to store the message. (as if you called them and leaving a voicemail)

 

At that point THEIR voicemail is now handling the call, you already during that point have left your mailbox system. Can't go back to it since, it was already exited.

 

It's same feature as call forwarding, but instead of forwarding it to their number (and the phone call rings), it forwards it to the voicemail server number directly.

 

Hope that make sense!

Cheers.

 

(Though I haven't done this for a while, if someone has new information please update me!)

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Re: Home phone voicemail, How to reply to a voice message and disconnect and go to another message a

ShakTiburon
Rogers Employee

Hey @Rolm

 

Straight forward answer is Nope.

But there is a reason for that. Don't want to leave you hanging dry without explaination.

 

Your voicemail system when replying to the voicemail message is actually in fact forwarding (and handing your call off) to the caller's voicemail system to store the message. (as if you called them and leaving a voicemail)

 

At that point THEIR voicemail is now handling the call, you already during that point have left your mailbox system. Can't go back to it since, it was already exited.

 

It's same feature as call forwarding, but instead of forwarding it to their number (and the phone call rings), it forwards it to the voicemail server number directly.

 

Hope that make sense!

Cheers.

 

(Though I haven't done this for a while, if someone has new information please update me!)

View solution in original post

Re: Home phone voicemail, How to reply to a voice message and disconnect and go to another message a

Rolm
I Plan to Stick Around

Thank-you for taking the time to answer. I guess I will have to hang-up and access my email again and again till I answer all the voiecemails.

Re: Home phone voicemail, How to reply to a voice message and disconnect and go to another message a

Hey @Rolm - You are welcome.

And I hear ya on that, seems silly to do it everytime.
Though you are the first person I have come across who has more than 2 (in your case 10) voicemails that must be responded to.

Voicemail is becoming old. Like snail mail. The service will exist, but SMS took over it's domain a while ago. (That's why you see more people use messaging apps, in a way that is leaving a message and they other person can respond back whenever).

Now if your voicemail is business related, I am sure you wouldn't want to do SMS.

The only thing is, I am basing this on the consumer based voicemail system. I am sure Business voicemails work differently, but I don't know anything about them.

Re: Home phone voicemail, How to reply to a voice message and disconnect and go to another message a

I am surpside that things are not moving to more of the VISUAL method perminantly.

I mean.. iphones can use this by DEAFAULT.. i dont know why all plans with an iphone, this isnt just ON.

On a HOME phone.. thats a little more difficult though...  all the portables, etc would have to support it, etc.



Thinking of other solutions..
If the user has access to the rogers home&away voicemail?
https://onlinevoicemail.rogers.com/
If they are working from a computer when doing these calls.. could access/view the voicemail from there.
Works kind of like a visual voicemail?