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Hiltron CGN2-ROG - How to switch off Guest SSID?

drdtyc
I've Been Here Awhile

On the Hiltron CGN2-ROG, I have set up the Primary SSID as, say, "HomeWifi".

It automatcially generated Multiple SSID(3) as "HomeWifi-guest"

 

I have two questions to ask.

 

1. How to switchoff the guest SSID?

The Multiple SSID(3) line is greyed out. I cannot uncheck the "in-service" box in the gateway web interface page.

 

2. Is the guest SSID protected by password? 

My Primary SSID is WPA protected with password (i.e.pre-shared key).

 

I main concern is someone using my gateway without authorization.

 

 

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Re: Hiltron CGN2-ROG - How to switch off Guest SSID?

drdtyc
I've Been Here Awhile

Just to answer my own question.

 

There is no where in the gateway webpage (192.168.0.1) to disable guess login.
Incidentally, this was the reason why I asked for help.

 

Now I have just discovered that on "Cisco Connect" (the software provided by Rogers on a USB key and installed on my computer) there is an option to disable guess login.

 

So my problem is solved.

View solution in original post

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Re: Hiltron CGN2-ROG - How to switch off Guest SSID?

Gdkitty
Resident Expert
Resident Expert
I don't have a Hitron myself so can't answer the specifics but can at least answer a bit in general on the guest part

Guest SSIDs normally dot have a password like a normal one, wep/wpa, etc. that's not to say its not secure.
They are usually like the ones when you go to a McDonald's or something. To be able to do anything, they will have to a web page and usually enter a password there to gain access. These connections are usually limited and only allow web, mail, but not usually more like p2p

There should be a way to set the password for it as well in the settings, at least normally.

Which I had experience with the Hitron to be able to help in more detail.


Re: Hiltron CGN2-ROG - How to switch off Guest SSID?

drdtyc
I've Been Here Awhile

GDkitty, Thanks!

 

Anyone could chip in to help me?

Re: Hiltron CGN2-ROG - How to switch off Guest SSID?

drdtyc
I've Been Here Awhile

Just to answer my own question.

 

There is no where in the gateway webpage (192.168.0.1) to disable guess login.
Incidentally, this was the reason why I asked for help.

 

Now I have just discovered that on "Cisco Connect" (the software provided by Rogers on a USB key and installed on my computer) there is an option to disable guess login.

 

So my problem is solved.

View solution in original post

Re: Hiltron CGN2-ROG - How to switch off Guest SSID?

Gdkitty
Resident Expert
Resident Expert

Huh.. that IS odd. 

NORMALY those setup programs, usualy have LESS control than the web interface.  Though, rogers has a modified interface.. so its possibly the other way around in this case 😛

 

Good to know though, for the next user with the question, thanks! 🙂



Re: Hiltron CGN2-ROG - How to switch off Guest SSID?

foodgodessto
I've Been Here Awhile

The HiTron modem completely disables the normal CES access, and the customer admin interface is very limited in a number of ways.

 

You cannot change wireless frequency band width, for example.  The router itself supports it, but the interface is disabled.

 

Controlling the guest wifi is also available under the CES login, but since we don't have access to that anymore the only way is to use the USB stick.

Re: Hiltron CGN2-ROG - How to switch off Guest SSID?

BS
I'm a Senior Advisor

How does one get the USB stick for easy connect?  I have misplaced mine somewhere. I want to disable the guest account.

 

Do I have to go to the store to get it, or can it be downloaded somewhere?

 

Bruce

Re: Hiltron CGN2-ROG - How to switch off Guest SSID?

Datalink
Resident Expert
Resident Expert

Simple solution if you can't find the USB stick, call tech support and ask the CSR to disable the guest account.



Re: Hiltron CGN2-ROG - How to switch off Guest SSID?

BS
I'm a Senior Advisor

Found it. Problem solved.  But for future or anybody else's situation, an answer on whether it can be downloaded, or you go to the store would still be appreciated.

 

Thanks, Bruce

Re: Hiltron CGN2-ROG - How to switch off Guest SSID?

Datalink
Resident Expert
Resident Expert

I haven't seen a downloadable version of it, but then I really haven't looked for it either.  I don't recommend that it be used at all to be honest, after bricking a CGN3 with it.  If someone really needs a guest capability, I'd recommend buying a good router that will give you that capability and much more.  The Rogers store should have those available on request.



Re: Hiltron CGN2-ROG - How to switch off Guest SSID?

ndafoe
I've Been Around

I too want to disable the guest account

I have the usb stick but I cannot see where this option is to switch it off from connect.exe

Can you be more specific?

Norm

Re: Hiltron CGN2-ROG - How to switch off Guest SSID?

@ndafoe, I haven't used that stick for a very long time.  Easiest thing to do is call tech support and ask the CSR to turn it off.  I would personally set the guest account network name and passphrase to random characters, and then turn it off.  That way, if it ever goes live, for some reason, its protected by the combination of a random network name and passphrase. 



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