This is normal for Rogers. I'm cancel TV, then Internet (Both from Rogers). Reason simple - prices going up every month, quality of service going down.
Customer support quality - very low. All updates we get late... Easy to sell phone on Kijiji and buy unlocked from Bell to make sure you get UPDATED phone!!!
With this support Rogers going behind small companies like Mobilicity and Wind mobile!
My contract with Rogers finish in October 2012 and i'm for sure going to better provider.
Google sent it to HTC in November or October.
HTC sent it to Rogers in early March (after HTC tested it fully!)
Rogers has to find ways to install bloat ware and crap we don't want to try to make more money off of us (I suspect they are trying to do what T-Mobile did and spam our notification bars with their ads.) IF that happens, I'll bite the bullet, cancel my service, and tell Rogers to go themselves.
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