HTC One X Jelly Bean Update - File Corrupted

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decmbrheartbrk
I've Been Here Awhile
Posts: 2

HTC One X Jelly Bean Update - File Corrupted

I have an HTC One X and receive the notification yesterday for the Jelly Bean OTA update.

However, everytime I download it (through wifi) when it gets time to install, it says the file is corrupt and won't install.

 

I have contacter technical support, whom where not really helpful, as they suggested I install HTC Sync Manager and try through that (I did, no such option on there, unless I don't know where to look)

 

She then suggested that if that didnt work, I back up my files and do a factory reset.

 

I really don't want to do a factory reset...! Any one else with this issue?

 

And if my last resort is the factory reset, how do I back up my phone?

 

Thanks, I am running out of options!

 

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decmbrheartbrk
I've Been Here Awhile
Posts: 2

Re: HTC One X Jelly Bean Update - File Corrupted

Well ended up using backup pro to back up my stuff. Did the factory reset and was able to do the update.

 

 

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decmbrheartbrk
I've Been Here Awhile
Posts: 2

Re: HTC One X Jelly Bean Update - File Corrupted

Well ended up using backup pro to back up my stuff. Did the factory reset and was able to do the update.

 

 

View solution in original post