Just got this error on my receiver when I try to use it. Anyone have any ideas? I almost never use this receiver, I got it as a gift from Rogers in their Satalite to Cable promo in the summer. Probably used it 10 times total as its on a TV in my guest room, does this mean they gave me a free piece of refurb garbage for going over to them? I also had to agree to a 1 year term so I hope not.
Maybe there is a quick fix? I have tried replugging it in but to no avail.Is there away to Hard Reset?
If resetting the box by unplugging it for a few minutes did not correct the issue, you can call in to our Cable Repair department at 1-888-764-3771 or via Live Chat at http://echat.rogers.com for further troubleshooting. You may need to swap your box if a technician is unable to correct the issue for you through those methods.
I've had a 3250HD for 4 years now and have a constant issue with the On Demand menus not showing any text. They do show the small video previews with sound though. There can also be a lot of video break up. I can rememdy the situation by re-booting (unpluging) the unit. It is fairly frequent and really annoying. It also doesn't have HDMI out ... arghh!
Is this common, or do I have an outdated or faulty unit? Will Rogers replace it free of charge?
Hi there - I have the regular box (no HD) and I have the same problem more often than not when I'm attempting to access ROD service. Like you, I always have to reset the box by unplugging it to get it to work - so frustrating! Could someone please advise what's going on?