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Gamecenter problem

andrewfair
I've Been Around

It's 6:56 and I'm wating for Leafs game. I'm stuck on http://www.nhl.com/gamecenter/en/gamecenterlive?id=2014020001  at the Watch Tab

 

Current NHL GameCenter LIVE™ subscribers sign in:     DOES NOT ACCEPT MY MYROGERS LOGIN.      I have already got the NHL Checkmark on Rogers.com

 

The only things visible is:

Upgrade to Watch Live Games, Replays and More

 

 

***Edited Labels.***

282 REPLIES 282

Re: Gamecenter Problem

Blazerlegb
I Plan to Stick Around

Can't login into Rogers Gamecenter

 

I'm not able to login into Gamecenter on my laptop or Ipad app.

 

Yesterday I changed my plan to have access to the 2016-17 season but when I try to login from MyRogers it brings me to a page saying I have to purchase a season gamecenter pass.

I tried to contact customer service, reset my password but for some reason I'm still not able to link my rogers account to Nhl gamecenter. They said a higger level tech will contact me in the next 48h.

 

Has anyone had this issue before ?

 

thanks

Re: Gamecenter Problem

I have subscribed to gamecenter and my account says I have it (I'm on a share everything plan) but when I log in it says I don't get free access. It had a link if you think you should have it, but it just takes me back to my account which says I have it. I used it all last season and it was fine. I've tried through the app on my iPhone and iPad, and through my laptop, all with no luck. Any help would be appreciated.

Re: Gamecenter Problem

I am currently subscribed to a ShareEverything plan with Rogers, and in fact, just recently upgraded a line two weeks ago, yet I am unable to access Game Centre Live. I constantly get redirected to a page telling me that my account is ineligible when in fact, it is. Other times, when I click on "watch" under My Rogers account page, it redirects me to the page asking $29.99 to subscribe. I've spoken to numerous Rogers Representatives including Game Centre Technical Support and no one has been able to resolve my issue. 

 

This is incredibly frustrating as I have chosen to stay with Rogers this upgrade cycle soely because of this feature. I have already missed two of the most anticipated games of the season because I am unable to make this work. 

 

I've tried using different web browsers, different devices, and reset all my internet settings, yet nothing has fixed my problem. 

 

Please solve this. 

 

Re: Gamecenter Problem

dmao
I'm Here A Lot

Trying to watch the game through the app on PS4. The streaming quality is garbage 90% of the time. When I skip ahead by 30 seconds it goes back to HD quality for like 3 seconds then it either freezes or goes back to garbage quality. I'd test it through the website streaming but it's shows the score! (Absolutely stupid that it does this).

 

My intenet is Shaw 150 (the best available) and on speedtest I get 178 Mbps every time. I tested my speed tonight while watching the stream and it gave me that speed. I also power cycled my modem and router. So this problem has to be on Rogers side.

 

anyone else having horrible streaming quality? 180 a year and it doesn't even work, very disappointed.

 

Also I log into Rogers Game Center Live website. Click schedule. All the scores show! Click the toggle at the top left to Show Scores Off and now the scores don't show. Great. Log out and log back in. Scores are showing again!

 

This website is broken. Can Rogers fix this so I don't get spoiled on games!

Re: Gamecenter problem

redlewis
I've Been Around

I have the same problem as others in here. No matter which browser i use or computer in my house, gamecentre does not play. all i get is a black screen, no errors. Flash is up to date, ad blocker disabled. games play fine on the app on my phone and on my xbox.

Re: Gamecenter problem

dmao
I'm Here A Lot

So many problems with Game Center. So little care on the part of Rogers. Thanks for taking our money and providing a horrible service Rogers.

Re: Gamecenter problem

User6951
I've Been Around

Every time I sit down to watch a hockey game... I can't because your terrible product doesn't work.  Tonight, for some reason, every game I choose on my AppleTV 4th gen says "your account is not entitled to view this content" and it offers to sell me another subscription.  When I log on via my computer, everywhere I go it says "media unavailable".  And every time I talk to you, you try to blame my internet connection.  I have freaking 100Mb internet to my house.  Everything is working perfectly right now except your horrible service.  I can watch HD YouTube.  I can watch 4K Netflix.  But not hockey in your app.  Please explain why I should pay hundreds of dollars TO NOT WATCH HOCKEY.  I can do that for free.

Re: Gamecenter problem

 

Hello, @User6951

 

Thank you for joining the Rogers Community Forums and posting your concern. When was the last time were you able to watch any game? We can definitely try to replicate the issue and resolve it for you. Please send us a private message at @CommunityHelps when you are online. Our private messaging system is explained in this blog.

 

Cheers,

RogersMoin

Re: Gamecenter problem

Same problem. Loads on phone and on pc in my basement but not my laptop. Have been on the phone with Rogers NHL support couple times the past week.. Have an open ticket. They don't have any suggestions or ideas they just say theres an open ticket and we will get back to you. But they dont. You'd think after they paid big money for the NHL deal and then saw record low numbers they would try and make their NHL streaming program work, but no. It's absolute filled with errors and issues. It's looking like time to switch providers. Rogers doesn't care about fixing these things.

Re: Gamecenter problem

Maviendil
I've Been Around

Yep same problem as most others. I'm told I don't have a subscription even though I have a share everything plan that says I get it for free. Tried with online chat and they got my phone number and apparently passed it on to their NHL gamecentre techs but no one called. I tried logging onto the gamecentre website here but it just doesn't do anything and after I tried a few times it blocked me for a half hour. Mine was working till this week.

Re: Gamecenter problem

caboose187
I Plan to Stick Around

What the heck is this ?!  I was awatching the Senators vs Flyers game earlier when all of a sudden I got this message.   Can't watch any game on my PC or my Android device.

Re: Gamecenter problem

Zingmedia
I've Been Around
Game centre hasn't work for over 6 days. Was told last time I called in it would take 24 hours due to a glitch and it's been 72? What is the problem? No updates, explanation nothing!

Re: Gamecenter problem

caboose187
I Plan to Stick Around

Everything is finally back up and running but of course I can't watch the game I want as it's "broadcast locally".  Boy, sure would hate paying for a service that doesn't allow you to watch the games you want.

Re: Gamecenter problem

kjb_86
I Plan to Stick Around
It seems as thou there are some serious issues tonight.

I've been having issues since the end of October really.

The app on the Roku 3 is just absolutely terrible now. Really bad streaming quality, constant loading issues. Used to be flawless.

As for tonight, everything went down. I can still barely get the PC version to load. Android was 'media unavailable'.

Frustrating.

Re: Gamecenter problem

This is the problem I'm having.  Absolutely no way to watch games on my laptop.  Apple tv works, iPhone app works, but all browsers on laptop just produce a black screen where the game should be after logging in successfully.

Re: Gamecenter problem

kjb_86
I Plan to Stick Around

Tonight Gamecenter is not working on any device.

 

Chrome

Android

Roku.

 

 

I have tried everything.  Is there a way to get this fixed?

Re: Gamecenter problem

stone169
I Plan to Stick Around

None of the games seem to be working on any of my devices.  I've tried ROKU, Xbox ONE, and IE on my computer and nothing.

 

It would really be nice that if there was an outage, that Rogers would post that.

Re: Gamecenter problem

TinLegs93
I've Been Around

Same here -_-

Re: Gamecenter problem

same here - online with rogers chat hoping to resolve

 

Re: Gamecenter problem

kjb_86
I Plan to Stick Around

no kidding. 

 

This is very frustrating... i just want to watch some hockey tonight.

 

This happened to me last week as well.

 

 

Re: Gamecenter problem

kjb_86
I Plan to Stick Around

Please let me know the solution if you get one.