French channels missing only in the morning this week - Toronto

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
I've Been Here Awhile
Posts: 3

French channels missing only in the morning this week - Toronto

This week, the french channels in my package were not working in the morning, today is the third morning.

Only TV5 SD and Radio Canada SD worked. 

I have 2 HD boxes, one of them a PVR, both are affected.

 

If I restart the HD box non-PVR, it does not get the clock or picture back.

In the evening, when we return from work, both boxes are working normally.

 

 

 

 

***Edited labels***

 

 

 

 

I've Been Here Awhile
Posts: 3

Re: French channels missing only in the morning this week - Toronto

Now all the french channels are back and the box that was restarted now shows the clock and has ALL the channels back.

This HD box stayed with blank display for more than 3 hours this morning, 5 April 2014.