As for the modem.. dont worry about the 'lesser' part. They are IDENTICAL units, other than the one has AC wireless (and poor AC wireless at that). Other than that, the modem part is the same.
First thing we should look at is your signal levels/channels.
Depending on what you had before.. you probably didnt have the same number of channels (all the others had only up to 8,this uses 20 of the 24 available. THerefore it uses a wider range of freqencies on the cable.
There could be a signal level issue effecting this one and not the other one.. and then giving the problem.
Or could be it hasnt been provisioned right.
If you can log into the modem, and give us the data from the DOCSIS WAN page, it would be a start to go on.
Yeah, the start modems will be a docsis3 8 channel modem.
The CGN3 and the CGN3acr are both 24 channel (only 20 are being used).
But they use a wider frequency range... so there are ALOT of benifits of that there is even less chance of getting congestion when more and more are getting the HIGHER speed packages..
BUT makes them a little more suseptible to slightly out of spec signal ranges.
So I got home, booted up my console and I haven't even seen many drops in over 30 speed tests. I hit 6 once, but that is just an outlier. I'm attaching the stuff anyways, just to see if there is a problem.
The signal strength is between 7.8 and 9.2, and the noise ratio is between 35.595 and 37.780. I don't see an option to uplaod my screenshots 😕
Okay, will do. The problem is back, it lasted all of 20 minutes.
Update.... It fixed itself again. I'm back to just using the hitron, my linksys router crashed on me. It's weird, now it's fluctuating on and off. I get a few minutes of straight 19/20/21, then a few minutes of 4,2,9,6, etc.
Good call, didn't even catch that. However, I like hackers, they're fun and definitely not scum!