Ignite was installed last week and so far apart from the odd TV picture freeze up everything seems to be working fine.
I want to know if it's possible to fast forward recorded programming in 3 minute intervals just like the old remotes. This was a great feature for zooming past commercials. Thanks.
Solved! Solved! Go to Solution.
Gave been watching one show for 20 episides on demand and NEVER has it been 10 mins.
That would only happen when your set-top box reverts back to the default 5-minute skip.
Page Up and Page Down:
- Jump several rows up or down in the guide and in other menu pages.
- Skip 10 minutes forward or back while watching Xfinity On Demand.
- Skip five minutes forward or back while watching any live TV or DVR recording.
On the other hand, if you configure the STB for 30-second skip, then that applies when watching live TV, recorded or On Demand content.
@Biollw I really don't know what causes the Xi6 to revert back to a 5-minute skip, only that this has been an ongoing issue for some for years now: https://forums.xfinity.com/t5/X1/XR15-30-second-skip/td-p/3154209
Which set-top box models do you have, Xi6-A or Xi6-T, or both? If you have both variants, does this problem occur for you on both?
all 3 of my units are the Xi6-A. I have swapped them around because we use the one in the living room the most. And still it will revert to 5 mins. More use I guess and more chances to mess up.
The reason why I asked was that I do not recall ever losing the "30-second skip" on any of my Xi6-T set-top boxes and the last time that I recall this ever happening to me was with an Xi6-A. However, I also only ever lost the setting a few times, not constantly.
My Xi6-A's all got replaced with the Xi6-T due to another issue, so I can't test to see if there are any differences between the two models.
@Biollw If you have reliable steps to break the 30-second skip, then I would document them and send them to @CommunityHelps . Configure the 30-second skip, power-cycle the box, confirm that the 30-second skip still works, perform the steps-to-reproduce, then confirm that the box reverted back to the default 5-minute skip. Perform those same steps on another box to confirm that they reproduce reliably.
You can request a box swap. However, you currently have STBs that work with your TVs and there is a risk that you may run into new problems if you switch to different Xi6 hardware, although that risk should be minimal if your TV's are all from major top-tier brands such as Sony/LG/Samsung.
Ignite TV remote control ( or out of control) is pathetic. When fast-forward or rewinding it's imposable to stop the show where I want when I press play. It's like a child wrote the code. Apology....a child could do a better job.
Out of the many issues with Ignite TV this is by far the most aggravating, try to rewind a goal or a touchdown and you'll get my drift.
The whole remote is a joke have to press 10-20 times just to find stuff.
@pboc If you only want to go back just a few seconds, or go back to a specific point with any precision , the REW button will not work... but you can do this with voice commands. Try using, "Go back 10 seconds". Hopefully Comcast can get this fixed soon.
Why is the fast forward and rewind so imprecise? It always goes back a bit when go back to normal speed and rarely stops where I want it to.
It is due to a Comcast bug/implementation quirk that has gone unfixed for ages.
I have tried to explain why the problem occurs in this post: https://communityforums.rogers.com/t5/Ignite-TV/Fast-Forward-Function-Ignite-TV/m-p/474066/highlight...
The strange thing is that you can go back to any specific spot using voice commands ("Go back six seconds") but cannot using Rewind/Play.
@Cindy13 The most reliable way to set the 30-second skip is while watching a normal TV channel.
Press "Exit Exit Exit" (wait 1 second between button presses; do not press-and-hold Exit) and then key in "0 0 3 0", also waiting 1 second between button presses.
Yes, you should see 0030 search results on the right side of your screen. Press Exit to cancel. After that, 30-second skip should be enabled when watching Live TV and recorded content. The skip interval may be different when watching some On Demand content.