FEEDBACK - Rogers Service Interruptions Thread

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I Plan to Stick Around
Posts: 11

Re: FEEDBACK - Rogers Service Interruptions Thread

Your last update was Nov. 2017, it’s now March 2018, I’m still being directed to this page... I suggest you update your info...
I'm Here A Lot
Posts: 15

Re: FEEDBACK - Rogers Service Interruptions Thread

Where do I update? I am not very familiar with some settings here.

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Resident Expert
Resident Expert
Posts: 2,702

Re: FEEDBACK - Rogers Service Interruptions Thread

Today there is a banner on the Rogers Landing page that says:

 

Due to a cut fibre, customers in Mississauga may experience a service outage. Repair crews are working to restore services. Learn more

Unfortunately, when you click "Learn more", there is no additional information... Smiley Sad



I've Been Around
Posts: 1

Re: FEEDBACK - Rogers Service Interruptions Thread

Not that easy to report an outage. I like Toronto Hydro’s method and process better. More prominent on the page, faster, provides feedback and info on extent of outage. Power is back up at 1030 but TV and internet are not and still out at 1120 in Markland Wood area which had the power outage.
I've Been Around
Posts: 1

Re: FEEDBACK - Rogers Service Interruptions Thread

Internet down in Brampton

 

Anyone else having the same problem?

I've Been Around
Posts: 1

Re: FEEDBACK - Rogers Service Interruptions Thread

Yes, I am on the North East side of Brampton. Internet is down.

I've Been Around
Posts: 1

Re: FEEDBACK - Rogers Service Interruptions Thread

SE Brampton as well

I Plan to Stick Around
Posts: 20

Re: FEEDBACK - Rogers Service Interruptions Thread

Bramalea Area, down for me since 7:30
I've Been Around
Posts: 1

Re: FEEDBACK - Rogers Service Interruptions Thread

It is not up to date on service outages.

There are 8 posts can not see 7 or them in safari or Crome on iPhone.

Can not reply to great Toronto area post.

Nice concept terrible execution. Phone hold time is over 3 hours it would be great if this worked so I could find out something without having to be on hold.

Feature request: it would great if the site had the ability to sms me updates to an outage that I subscribe to
I've Been Around
Posts: 1

Re: FEEDBACK - Rogers Service Interruptions Thread

Outage in Mississauga- Clarkson village area


Mississauga is not listed in the areas affected by the severe weather. We do not have cable/ internet. Trying to determine if it’s just our house or the neighbourhood. How do I find out?