Extreme Plus Plan

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Datalink
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Posts: 7,372

Re: Extreme Plus Plan

Any device that has a gigabit port on it should run without issue and deliver the expected data rate and beyond with Speedboost added in.  Any device that has a 10/100 Mb/s port will see a maximum of about 35 Mb/s download rate.  Although the port will be running at 100 Mb/s full duplex, the CGN3 will only deliver that 35 Mb/s data rate through its connected port.  That has caused a significant amount of confusion and a great deal of time lost as users test everything they have, only to discover that the problem is internal to the CGN3.  The solution, until a firmware fix comes along is to install a gigabit port equiped firewall, router or switch between the CGN3 and any 10/100 Mb/s devices.  In the case where you are running in Gateway mode, the switch will act as a buffer between the CGN3 and the device, allowing both to run at their max interconnect rates and download rates.  So, the CGN3 port will run at 1 Gb/s as will the connected switch port, and the device will connect to the switch at 100 Mb/s.  If you were running 150 Mb/s for your plan, you would then see a max download rate of 100 Mb/s for those 10/100 Mb/s devices connected thru the switch, instead of the 35 Mb/s you would see with a direct connection.  Anything with a gigabit port should see a max download rate around 200 mb/s or above with Speedboost.  The same situation applies if you were running in Bridge mode with a gigabit port equiped firewall or router installed.  The firmware bug is present in both Gateway and Bridge mode.

 

The other problem you will have is with your printer if it is a wireless printer, as the CGN3 does not appear to support wireless multicast, which is necessary for wireless printers.  If the printer is wired, you can access it through the wireless networks.

 

Corrected Version:  ....the CGN3 does not appear to support wireless multicast.....



Gdkitty
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Re: Extreme Plus Plan

Depending on your TV or AVR.. i could see them maybe only having 10/100.. so might be effected by the bug.. but if throughput on them is not as critical.. i wouldnt worry about it.
(if streaming stuff through them via DLNA, etc.. all of that will likely be not doing 35+ anyways)

 

Yeah.. the only other thing, you will run into, as Datalink mentioned.. is the wireless printer. 😞

One option.. if you have even say a old old old wireless router sticking around.. it to set it up as a seperate AP,  just for the Wireless printer.
Alternatively..   bridge mode.. or a better one to replace the wireless alltogether as an AP, etc.

(can confirm, using a 3rd party just as an AP for wireless only, the CGN3 still doing the routing... wireless printing works.)



jimboden
I'm an Advisor
Posts: 1,524

Re: Extreme Plus Plan

Thank you gentlemen. I'm totally confused about wireless printers, though. Are you both saying they simply don't work with the CGN3 as it's configured out of the box? I have no way of connecting my printer other than wirelessly as it's in a different room from my computer. That's a deal breaker for me. I'm not interested in playing around with other routers, etc. just to get a functioning system. My SMC is 4 years old and it has none of the problems mentioned in the many threads on the CGN3.

 

This is a rhetorical question, but why is it that Rogers keeps introducing new products like the NextBox 3 and the CGN3 that don't work as well as their predecessors and/or have lots of "bugs"? In my case, that would be my SMC router and a 10 year old 8300HD PVR.

Datalink
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Re: Extreme Plus Plan

"Are you both saying they simply don't work with the CGN3 as it's configured out of the box?"  Yup, unfortunately.  But, there is more than one way to connect a wireless printer which no one seems to remember.  If the printer has an ethernet connection, you can simply connect via ethernet from the router which in the end gives you a wireless connection from the pc/laptop to the router and then wired to the printer.  So it's still wireless from the pc/laptop.  There is also wireless direct and bluetooth.  What you could do is determine if you can connect through either wireless direct or bluetooth.  If you're successful, you don't need a wireless router to support a printer and going to the CGN3 wouldn't be an issue.  If you can't connect via those two, keep in mind that the next firmware version is rumoured to be out before the new year.  Hopefully it will address this situation, but my guess is that we won't know until its out.

 

Here are a couple of links that might help:

 

http://www8.hp.com/us/en/ads/mobility/wireless-direct-printing.html

 

http://www.pcmag.com/article2/0%2c2817%2c2411967%2c00.asp

 



jimboden
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Posts: 1,524

Re: Extreme Plus Plan

Datalink:

 

Thanks for the reply. As I said earlier, I cannot connect my printer via cables, ethernet or otherwise, because it's in a separate room from my computer. That's why I use wireless. The HP is an OfficeJet 8500 which is about 6 years old and there's no Bluetooth support, only Wi-Fi. It has worked flawlessly on wireless for 6 years, even back in the days when Rogers didn't support it directly. I had a Rogers Motorola modem connected to a Dlink router. They were replaced by my SMC router 4 years ago when I moved into a new place and got the first Extreme Internet package.

 

Thanks for everything. You and Gdkitty have prevented me from making a big mistake. Rogers is just so disappointing. I laugh when I see their marketing hype referring to the CGN3 as an "advanced Wi-Fi modem". Yeah, it's so advanced and far into the future that it doesn't support wireless printers. Smiley Tongue

 

The irony of all this is, as far as I know, my SMC is capable of supporting the higher speed Hybrid Fibre plans, at least the 60/10 one and maybe even the 150/15. I understand from being on these forums that Rogers won't allow me to use it for that purpose because they are concerned about congestion, and the SMC doesn't have enough channels.

 

Gdkitty
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Re: Extreme Plus Plan

Correct..

Well.. here is another thought to look at.

I know you were loooking at the 150 package for the extra upload..

BUT... what about the 60/10 package?  It still has a decent upload on it.
AND.. with those.. you are able to go with the CISCO one (which is 8 channel... so still higher than the SMC).

As far as i am aware.. wireless printing does work on that one. (not sure if it does or not on the CGN2)



jimboden
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Posts: 1,524

Re: Extreme Plus Plan

Gdkitty:

 

Thanks for that. What's the Cisco one called?

 

I just had another thought myself. You mentioned using another router with the CGN3 to take care of the wireless printing problem. I do have my old Dlink router from many years ago sitting around, but I don't know if it's up to the task these days. How would it be used with the CGN3?

Datalink
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Posts: 7,372

Re: Extreme Plus Plan

That would be the DPC-3825.  There are probably a couple of ways to use your older D-Link router.  One would be to connect it to the CGN3 via ethernet and set it up as an access point, running its own network with just the wireless printer connected to it.  You would then use the wireless on the CGN3 for your pc or laptop on a different wireless network.  The second way to use it would be to configure the D-Link to act as a wireless bridge to the CGN3.  The D-Link is then connected via USB or ethernet to the printer.  If the printer and D-Link router don't have a common connection capability like USB or ethernet ports you would probably have to use the first method.



Gdkitty
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Re: Extreme Plus Plan

The Cisco one is the DPC 3825 as Datalink said.

All in all, not a bad modem.. BUT not great either.

 

PERSONALLY.. especially if you wanted to get th 150 plan.. i would go about using your old Dlink.
Is it the greatest, get the best speeds? No, not likely.. but for just printing.. who cares?

 

Getting the CGN3, if you are using the wireless on it, etc.. will also give the advantage of the 5ghz range on it as well.

 

-----

 

As for setup..
I would set up your CGN3, create your PRIMARY wireless network. 

Choose your SSIDs (i would choose DIFFERENT names between the 2.4 and 5ghz ones.)

On your 2.4... you will want to set a specific channel.
(now, up to you if you want to do a little site survey or not before hand, we can help you run)

Usually 1 or 6 or 11.
NORMALLY if most people leave things on default, you will see the MOST around the 6 mark... SAFEST, unless there is something specific in the area already on it, i would likely thing 1 would be the best.


(Durring all the above.. the CGN3 should be on 192.168.0.1 i beleive.. if not, change any addresses that follow accordingly if its .1.1, etc)

 

 

Now, separately, you will want to set up your dlink to get it ready.
Plug a PC into it wired (hopefully, its the easiest), and with it NOT connected to anything else.
Let it get an address, and you should be able to then log into ITS setup page.
(worse case if you dont remember... do a HARD reset on it.. hold the reset for a good 20+ seconds then release.. and then can start fresh).
You will want to change the router from DYNAMIC (getting the address normally from the modem) to STATIC.. and then set is as an IP in the range of your CGN3s ips  (EG: 192.168.0.2).
Set up your wireless security on it.. a different SSID.. probably channel 11.
Turn OFF DHCP, firewall, etc on it.
So pretty much now, it should only allow thing to connect to it.. but they will go back to the CGN3 to get their address from the DHCP there.
When plugging in, you dont want to put it in the WAN port.. but one of the LAN ports.



jimboden
I'm an Advisor
Posts: 1,524

Re: Extreme Plus Plan

OK, I have lots of food for thought here. Thanks to everyone again. I'm not in a rush to upgrade my Internet plan, so I've decided to wait for a while to see if/when the CGN3 problem gets fixed, presumably by a firmware update, so I will continue to watch this forum. In the meantime, I'll experiment with my old router, which I should be able to do wtih my SMC modem.

 

I went back to my local Rogers store today and asked them to cancel the hold on a CGN3 which they arranged at another store. I told them about the lack of wireless printer support on the CGN3 and, guess what? They were completely surprised. Smiley Wink

 

EDIT: I was working on this reply when Gdkitty posted the above. Thank you very much for all that work. I'm going to copy it into a Word document for easy reference.