Explorer HD8300 PVR not playing back recordings

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Explorer HD8300 PVR not playing back recordings

I have the Explorer HD8300 PVR and it seems to record shows properly, but when we try to play the shows at a later time it freezes and skips along.  Have not been able to watch any shows that i have PVRed in about a month. 

 

The unit is 2 1/2 yrs old but the warranty for the box was only 2 yrs. I purchased the unit instead of renting from Rogers and now it does not work and not sure what to do with it.  Cost way too much to purchase new PVR every 2-3 yrs!

 

Any suggestions how to fix or if Rogers will replace and/or repair PVR?

 

 

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