Im thinking of revising my plan, and noticed spotify is an option for 24 months free... How does this work if i have an existing premium spotify account? do i have to cancel that in order to take advantage of this offer, i can imagine some sort of conflict.
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I signed up for the share everything plan partially because of Spotify. It set up on my phone ok, but my daughters new phone only says its a trial. I registered the phone, have a long user number but Spotify is saying its a trial, not premium like mine. What can i do to rectify this?
The Rogers web site is failing to complete setting up my Spotify account link. Every time I log into the Rogers site to manage my Spotify link, I go through the first few steps of the process, but then get stuck after logging into my Spotify account (see screencap).
hi im tying to log into my spotify but unortunately becaus ei signed up my email on credit card befoe i got my free rogers subscribtion started i cant undo that email its just giving me a random username
Good evening @Justin_1001,
Thank you for your post & Welcome to the Forums!
I hope you were able to resolve your Spotify registration issue, since you posted. I'm confident we will have the ability to help.
Before registering your existing account, did you cancel your paid subscription?
If you have a Spotify Premium paid subscription, you will need to cancel it in order to have Spotify Premium applied as your included experience. You can do it directly from their website after signing in.
Normally, once that is done, you will have the ability to complete the registration process directly from MyRogers, while keeping the same username (and existing playlists etc.)
Hope this helps!
I already have 3 Spotify accounts being used as part of rogers subscription. i need help to remove one of the accounts and swap them another. can anyone help me with this please?
Thanks for reaching out! As a fellow Spotify fan and music lover, I hope we can get this sorted out for you.
My apologies, but I might need some clarification here. From my understanding, currently, you have 3 Spotify usernames on your account, and would like to remove one username to add another?
If this is the case, let us know and we can look into it further.
All the best,
Hi. I last renewed my contract in April 2016 and am receiving Spotify for the duration of my 2 year contract (until April 2018). If I want to upgrade my device today, can I extend my Spotify for the duration of the new contract (June 2019)?
I'm glad you're enjoying Spotify enough to extend the duration. However, the included experience is a one-time 24-month offer. Changing or renewing plans will not extend the free experience duration.
Just as an FYI free access will end after your promotional period, but your subscription will continue and you’ll be charged on your bill. You can opt out at any time by managing your experience through your MyRogers account.
Hope this helps 🙂
@addios Did you get a chance to reach out to us and get the issue looked after? Please keep us posted!
Welcome to the Community @Basketball !
I'm glad you've enjoyed Spotify enough to hold off on any changes to ensure you keep the experience for the length of the promotion.
As long as you're changing to an eligible Share Everything + plan your original promotional period will continue for the length of the offer.
Please let us know if you have any other questions or concerns with your Spotify experience.
So when you sign up with a 2 year plan you have the option to try Spotify for free for 6 months. But I already have Spotify, so do I get to try something else for free or is Rogers going to pay for my Spotify for 6 months and how to go about that?
Welcome to Rogers Community Forums!
Don't forget to do a search, before posting since some questions may already have an existing thread and answer :).