cancel
Showing results for 
Search instead for 
Did you mean: 

Enhanced guide - is this a joke?

BlackIceXXX
I've Been Here Awhile

I recently "upgraded" my pvr with the Enhanced Guide. Really Rogers? Is this what you call an "upgrade"?  There are so many things horribly wrong with it that i dont even know where to begin.

 

- no slow motion playback (are you kidding me??)

- extremely laggy response to remote inputs

- adjusting recording time takes an extra 3 steps now

- lost a number of recorded programs after upgrading

- fast forward/rewind is much slower now

- page up/down no longer skips ahead during playback 

- hitting the Live button while watching a program on delay switches to a different channel (brilliant)

- time of current playback is not shown while watching recorded programs (it just shows elapsed time)

- pvr crashes randomly (never happened before upgrade)

- layout of guide wastes too much space and the live tv window is far too small

 

These are all the problems i can list off the top of my head but there are many more.

 

i cant understand how poorly thought out this new guide is.  It's like they threw all the good stuff out from the previous version and had a group of monkeys design this one.  

 

Bring back the old guide Rogers!

 

 

***Edited labels***

 

96 REPLIES 96

Re: Enhanced guide - is this a joke?

ttkach
I've Been Around

Here is my list of what sucks ( a few repeats but the last 4 I have not seen anyone mention yet)

 

- no slow motion playback

- extremely laggy response to remote inputs

- adjusting recording time takes an extra 3 steps now

- fast forward/rewind is much slower now - you have to hit fwd 3 times to equal the old 1 time

- pvr locks up after watching a ROD free TV show where the VCR controls are disabled

- No 950 - When watching a PVR's show you could change to a TV channel and then back to where you left off on the PVR by hitting channel recall or going to 950.

- Viewing TV guide - up down when you hit top or bottom gives you a full new page of channels (acting like a page up/down) instead of one channel scolling off the top/bottom and a new channel appearing.

- When you pause, the progress bar that pops up stays up until you resume. It used to disappear after a few seconds. Now you get to have that high contrast progress bar burned into your tv when you go to the bathroom.

Re: Enhanced guide - is this a joke?

BlackIceXXX
I've Been Here Awhile

As someone already pointed out exiting the Weather info screen is classic.  It says to press D to exit but the only way to actually exit is with the exit button.  Quality stuff Rogers.  If only anyone at Rogers actually tested anything by opening the weather screen once they might have actually caught it.  Excellent QA.

Re: Enhanced guide - is this a joke?

LadyBug68
I've Been Here Awhile

I just got off the phone with CS and they indicate yes if you go back to the old menu it will wipe out your PVR. It didn't wipe out my PVR when I "upgraded" but I won't take a chance. CS indicated once you call in it's usually put back to the old style within 5 minutes but can take up to 24 hours. I I think I'll watch what I want to see and write down all my "scheduled" items so I can reprogam and then call back to have it put back.

Re: Enhanced guide - is this a joke?

bbtfastback
I Plan to Stick Around

No sleep function

No acces to nextbox from iphone for recording remotely

Re: Enhanced guide - is this a joke?

That box, regardless of the IPG, has not been accessable via the app.