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I've Been Here Awhile
Posts: 4

Email

My email isn't staying on my IPad. Once it is received by my computer it disappears from the iPad. What do I change on the settings to get the email to stay on the iPad. Thanks

 

 

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Resident Expert
Resident Expert
Posts: 2,765

Re: Email

if your checking email on more than one device, then you must do some changes.

 

Your desktop e-mail client, make sure you check off the "leave email messages on server" checkbox.   you also might want to consider using imap to check your messages.

 

 

that way when your ipad sincs with the server it will not delete your messages.  to sum it up, this is not a problem with your device, its a user configuration issue, theres lots of info and tips on the net that will teach you about email.



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I'm a Trusted Advisor
Posts: 32,063

Re: Email

I do not know much about this issue but here is where you will find a lot about that problem

https://discussions.apple.com/thread/2599231?start=0&tstart=0
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I've Been Here Awhile
Posts: 4

Re: Email

Thanks but that thread seems to be addressing fixes for macs more than iPads.
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Resident Expert
Resident Expert
Posts: 2,765

Re: Email

if your checking email on more than one device, then you must do some changes.

 

Your desktop e-mail client, make sure you check off the "leave email messages on server" checkbox.   you also might want to consider using imap to check your messages.

 

 

that way when your ipad sincs with the server it will not delete your messages.  to sum it up, this is not a problem with your device, its a user configuration issue, theres lots of info and tips on the net that will teach you about email.



View solution in original post

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I've Been Here Awhile
Posts: 4

Re: Email

I understand your comment but can't find the email settings on my control panel - where do I look? Thanks!
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I've Been Here Awhile
Posts: 4

Re: Email

Found it finally - hope it works
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Resident Expert
Resident Expert
Posts: 2,765

Re: Email

Glad to see you figured it out.

Hopefully you will learn more about how e-mail works after this exercise