Email Attachment file size limit on Note 2

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I Plan to Stick Around
Posts: 12

Email Attachment file size limit on Note 2

I found out an annoying problem last week. I cannot download file attachments via email, even with wifi, if they are over 5MB in size.

I contacted Samsung support, they say the limit is imposed by my carrier.

Rogers..off to you...why a 5MB file size limit??

 

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I Plan to Stick Around
Posts: 12

Re: Email Attachment file size limit on Note 2

All files, the problem is apparently my MS Exchange server, not the carrier.

View solution in original post


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Social Media Specialist
Social Media Specialist
Posts: 81

Re: Email Attachment file size limit on Note 2

Hi raytruant,

 

What type of attachment is it? (doc, xls, ppt, pdf, music file, video, zip etc.). Please note not all types are supported. 

 

Where are you downloading the message from? Examples: exchange email, gmail, or other personal pop/imap accounts

-Please note Exchange Admins control the size of the attachments. ISP's also control the size of allowable limit.

 

Where are you downloading files from? Web? Or other mediums? 

@Rogers_Chris
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I Plan to Stick Around
Posts: 12

Re: Email Attachment file size limit on Note 2

All files, the problem is apparently my MS Exchange server, not the carrier.

View solution in original post