I purchases a phone case on April 5th from the online accessories dept. for $62.14. Everything went well, was charged the appropriate amount and the case came in.
One full week later, I see a SECOND charge on my bank visa account for the exact same amount as the case titled ROGERS_ONLINE. I've tried contacting Rogers (twice on the phone and once through online chat) and not ONE person can tell me even who to speak to in order to resolve this extra charge! My wife is so angry she wants me to cancel service with Rogers and out of every Rogers agent I've spoken to, not one person can even see the first charge for the case, let alone the second!