Disable IPv6 on CGN3 due to Wireless Printer issues (Canon PIXMA MG3520)

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I Plan to Stick Around
Posts: 20

Re: Disable IPv6 on CGN3 due to Wireless Printer issues (Canon PIXMA MG3520)

Hi guys,

 

Just an update. It seems my router now has the latest firmware update. Unfortunately, even though I tried to reconnect the printer using WPS, it doesn't seem to be working.

 

Another thing is, unfortunately, I do not have the USB cable which is why I am trying the WPS setup.

 

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Resident Expert
Resident Expert
Posts: 14,170

Re: Disable IPv6 on CGN3 due to Wireless Printer issues (Canon PIXMA MG3520)

I dont like WPS 😞

Have you tried the setup software for the printer?  Often it will do the connection, etc without needing to do the USB..

The firmware may not have fixed/changed this 😞



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I Plan to Stick Around
Posts: 20

Re: Disable IPv6 on CGN3 due to Wireless Printer issues (Canon PIXMA MG3520)

Yup, tried the regular cable-less setup (that I think it does via the computer), and the WPS... they both didn't work 😞

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Resident Expert
Resident Expert
Posts: 14,170

Re: Disable IPv6 on CGN3 due to Wireless Printer issues (Canon PIXMA MG3520)

Yeah, likely still the multicasting issue still exists. 😞



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I'm a Regular
Posts: 272

Re: Disable IPv6 on CGN3 due to Wireless Printer issues (Canon PIXMA MG3520)

dumb question... did you get the page that asked for the network id and password?

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I Plan to Stick Around
Posts: 20

Re: Disable IPv6 on CGN3 due to Wireless Printer issues (Canon PIXMA MG3520)

Nope, not any page that asked for a password 😞

I've Been Around
Posts: 1

Re: Disable IPv6 on CGN3 due to Wireless Printer issues (Canon PIXMA MG3520

Thank you so much. I have actually called Rogers twice on this issue and did not get an answer. I was first given a number and told I would be called back....that was in December and they do call, EVERY SINGLE WEEK WITH A PRE-RECORDED MESSAGE telling me they will contact me when they have found a solution....hysterical. They certainly will call back quickly if you withhold bill payment LOL.. MY SECOND CALL RESULTED IN MY ASKING TO SPEAK TO A SUPERVISOR-I was told I would be contacted within 48 hrs...that was 4 weeks ago. You FINALLY have provided an answer to my problem. I have been trying for 6 mos to get my canon mg3520 to with using a modem that will never allow it to work. THANK YOU FOR ANSWERING THE QUESTION THAT ROGERS HAS NOT ANSWERED IN 6 MOS!!!!! They were however very eager to sell me upgraded tech support for $67.00....going to bell website NOW AND LEAVING ROGERS. THANKS FOR MAKING IT EASY. I will be sending a copy of this note to Rogers....any bets on whether they will bother to reply....I am what is considered a "high value customer" in terms of my monthly bill, however, I now see that Rogers places very little value on ANY customers. I was even looking at a job posting @ Rogers in Marketing; now - I'd be embarrassed to work for Rogers!!! Thank you so much for your help! You are more knowledgable than any Rogers tech employee I have ever spoken with, so we'll done. How disappointing I had to get my info here, from you and not for the company he happily takes in excess of $150. Monthly from me for deplorable service and a "new & improved guide" that IS LESS USEFUL THAN IT'S previous iteration!