did you ever figure this out mines doing the samething
did you ever get this fixed its the same for me
Welcome to the Rogers Community Forums! 🙂
I appreciate you joining this conversation and sharing your upload speed experience. We can certainly help troubleshoot the issue for you.
We need more details to diagnose the issue; please answer the following:
Also, if you if you can log into the modem; navigate to Status/DOCSIS WAN and post the Downstream, Upstream and OFDM sections so that we can examine the signal levels.
For the last couple of months my upload has been less than a thrid of what is advertised. I need to be getting more as I've acquired a linux server that needs to be able to upload upwards of 100gb a day. As it stands it's generating more data than it can upload meaning I keep running out of hard drive space.
Package: IGNITE INTERNET GIGABIT ULTD (1000 down / 30 up was advertised iirc)
Currently Getting: ~1000 down / 5-7 up
Times: All hours of the day (tested at 6am, 12pm, 6pm, 9pm, 12am)
Devices on network: 1 windows desktop, 1 smartphone, 1 linux server
@Lyezech how are you testing the download / upload rates? Is that with a windows pc using the www.speedtest.net servers? If so, try running the speedtests with your linux box. I suspect you will find that the linux box results will show the internet plan speeds that you're signed up for. I've noticed, since the end of November that my speedtest results out of Ottawa run in the 500 to 600 Mb/s range, using a Windows 10 pc. Boot with the Ubuntu demo, and I'll see 930 to 950 Mb/s down, 30 to 32 Mb/s up. So, something is amiss with the speedtest results, most likely due to the HTTPS testing.
Now, thats not to say that you might have an issue with signal levels or neighborhood node congestion. Can you log into the modem, navigate to the DOCSIS WAN tab, copy the Downstream Overview table, all the way to the bottom right hand corner of the table and paste that into a post. The table will copy and paste just like any other document. That will let me check for any abnormal signal conditions. You could also call tech support and ask the Customer Service Rep to run a signal check on the modem. If you do that, advise the Rep of the upload rates that you're seeing. If the signal check doesn't pass, the CSR should arrange a tech visit at your convenience.
@Lyezech you might have to consider switching to a business account, just thinking aloud here ....
@Datalink - I concur with your observation. Operating/hosting a server on a residential service is prohibited. More info about this can be found in Rogers Terms of Service under headings - Prohibited Activities and Bandwidth, Data Storage and Other Limitations.
@Lyezech - Thank you for joining Rogers Community Forums and for posting your concern. You can get in touch with a small business sales representative at 1-888-873-1488 to discuss hosting a server.
If you wish to bypass your server and continue troubleshooting, feel free to respond to the queries raised by @Datalink in his response.
Welcome to the Rogers Community Forums! 😃
I know how much of a struggle it can be to enjoy your Internet service when your Upload speeds are degraded especially if you are a gamer or rely on steady Upload speeds.
We have not been advised of any area issues in Oshawa that could be causing slow speeds.
Can you provide the results of a speed test done via speedtest.net preferably done using an Ethernet connection but if only WiFi is available please ensure you are connected to the 5G network before starting the test. Ideally, there should be no other devices using the Internet at the time the test is run for the most accurate results.
We look forward to your response!
I have been experiencing pathetic upload speeds to US servers.
I am hoping I can find a solution short of changing providers as it makes it impossible to work from home.
A 30 MB upload to AWS S3 is taking 30 minutes or more.
Screenshots posted to msTeams/slack are timing out.
This is not an issue with my last mile connection as speed tests to local servers,
as well as other Canadian servers seem fine.
Any suggestions ?
Welcome to the Rogers Community Forums!
Thanks so much for posting your concerns regarding poor upload speeds to certain servers. I can understand how frustrating this must be especially if it's affecting your ability to work from home.
If there is an issue on the Rogers network we can certainly escalate this for you.
We look forward to reviewing your test results.